Support Board
Date/Time: Wed, 15 Jan 2025 10:20:16 +0000
Login Restricted ??
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| [2017-06-10 02:36:55] |
| rhovega - Posts: 279 |
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Account management page says Last Login: 2017-06-10 02:29:34 (0.03 hours ago) | Restricted Why restricted? I run sierra from my laptop but can't connect to data feed, message log says "Your current service package does not support this function. Select 'Help >> Account Control Panel' to change your package. | 2017-06-10 02:35:43 *" In Data Services all data feeds show as not enabled in package (see attachment). I only have two systems, a desktop and a laptop, it should be working. What's the issue? Thanks Date Time Of Last Edit: 2017-06-10 02:42:07
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 Untitled.png / V - Attached On 2017-06-10 02:41:21 UTC - Size: 31.43 KB - 258 views Attachment Deleted. |
| [2017-06-10 06:33:24] |
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The log shows this as the reason: Version locked out. Update Sierra Chart to the current version. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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