Support Board
Date/Time: Sun, 24 Nov 2024 01:38:14 +0000
version 1016 problems on upgrade
View Count: 1789
[2013-08-27 13:51:56] |
Frontrunner - Posts: 20 |
I was running version 996 with out any problem/issues and went to upgrade to version 1016. after upgrading,to v 1016 and opening was getting a few messages...see below.Re-installed version 996 and now all my screens are completely blank.and another message http://screencast.com/t/ywYcnwVb0zh2 http://screencast.com/t/LikhN1WW |
[2013-08-27 16:38:56] |
Sierra Chart Engineering - Posts: 104368 |
1. The error message is from the "Cumulative Sum Of Study". Go to that study and check the "Study and Subgraph To Reference" input to make sure it is set correctly. 2. The other error is about a Chartbook requiring a newer version of Sierra Chart. In this case you need to use a backup Chartbook as explained here: http://www.sierrachart.com/index.php?l=doc/doc_Chartbooks.html#BackupChartbook Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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