Support Board
Date/Time: Wed, 15 Jan 2025 10:30:05 +0000
Session Times only allowing a HH:MM setting and Trades Per Bar not matching on 2 computers
View Count: 620
| [2017-06-08 21:15:37] |
| trader2017 - Posts: 115 |
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Hello, I have Sierra installed on two computers with two separate connections and noticed today that a 50 bar (Number Of Trades Per Bar) was not exactly the same on each computer. Not only were they slightly different visually but I use the CountDown Timer study and that shows how many trades are left to complete the bar and they were off by 16 and it remained out of sync by 16 when I changed the bar number from 50 to 500. I also tested Volume Bars and they did not match as well. The time charts: minute, 5 minute, etc. all matched for each computer. I have each computer set to Periodically Set System Date Time From Server and the times are in sync. The only difference I could see when looking at the Chart Settings was on one chart on one computer the date range started from 2016-11-17 and on the other computer it started from 2016-11-28. Those dates could not be edited. Each had 50 days to load and New Bar At Session Start was checked on both. I did notice something odd, the Session Times(HH:MM:SS) did not let me add seconds and the number was not centered in the field, you had to click on the field to see that the Start Time was 00:00 and the End Time was 23:59, I would think that it should be 23:59:59. It was the same if I selected a Bar Period Type of Days-Mins-Secs Per Bar, I still could not add seconds to the field. Both computers are running Version 1564. Date Time Of Last Edit: 2017-06-08 21:17:02
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| [2017-06-09 00:55:35] |
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Hello, I have Sierra installed on two computers with two separate connections and noticed today that a 50 bar (Number Of Trades Per Bar) was not exactly the same on each computer. We think this relates to a minor packet loss issue which is related to a network issue which began Sunday evening which originated at the CME exchange. We have this now all finally resolved.We want you to fully re-download the data in each of these charts with this command: Edit Menu: Edit >> Delete All Data And Download I did notice something odd, the Session Times(HH:MM:SS) did not let me add seconds and the number was not centered in the field, you had to click on the field to see that the Start Time was 00:00 and the End Time was 23:59, I would think that it should be 23:59:59. Notice: Windows 10 Update Causes Date/Time Controls to Not Display Properly You just need to update Sierra Chart to the latest release: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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