Support Board
Date/Time: Wed, 15 Jan 2025 09:30:39 +0000
Input of business orders
View Count: 779
| [2017-06-08 15:59:35] |
| User273302 - Posts: 7 |
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Hello, please, I would like to know why my business orders are not working on my account. Everything should be paid. I attach a Copy Log. Thank you for your help. Iris Trade Activity Log: File read result: 2927 records inserted. 0 records filtered. | 2017-06-08 10:17:19 Trade Activity Log: File date-time limits: Sim records date-time limit is 2017-05-24 00:00:00. Non-sim records date-time limit is 2017-03-07 00:00:00. Non-sim fill record date-time limit is 2016-06-08 00:00:00. | 2017-06-08 10:17:19 Interactive Brokers | Requesting Open orders. | 2017-06-08 10:17:35 Interactive Brokers | Received Open orders end message. | 2017-06-08 10:17:35 Trading message from IB: Order Event Warning:Attribute 'Outside Regular Trading Hours' is ignored based on the order type and destination. PlaceOrder is now being processed. Error Code: 2109. ServiceOrderID: 575. | 2017-06-08 10:30:55 Order Error - IB Open Order update. Internal Order ID: 13061. Service Order ID: 575. Symbol: NQ-201709-GLOBEX | 2017-06-08 10:30:55 * Interactive Brokers | Requesting Open orders. | 2017-06-08 10:31:10 Interactive Brokers | Received Open orders end message. | 2017-06-08 10:31:10 |
| [2017-06-08 16:09:24] |
| User273302 - Posts: 7 |
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Hello, I apologize for the question, I did not realize you had this day off. Kind regards, Iris |
| [2017-06-08 16:20:26] |
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This is a normal trading day. It is not clear from this log what the problem is. Ask Interactive Brokers about why the order is being rejected. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-06-08 16:21:02
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