Support Board
Date/Time: Tue, 14 Jan 2025 23:50:25 +0000
Bug on horizontal line alert?
View Count: 1111
| [2017-05-19 14:55:42] |
| grantx - Posts: 244 |
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Horizontal line alert = play a sound and set the appearance to TC2. When it is triggered, my sound plays and the line changes to TC2. Problem is when I reset the line back to TC1 on the toolbar, the alert setting also changes it back to TC1 and the next time it is triggered it doesnt trigger TC2 appearance. |
| [2017-05-19 15:45:40] |
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Problem is when I reset the line back to TC1 on the toolbar, the alert setting also changes it back to TC1 Yes this will be the case.and the next time it is triggered it doesnt trigger TC2 appearance. Is the Tool Configuration 1 for the Horizontal Line tool set to do this?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-19 16:34:45] |
| grantx - Posts: 244 |
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Im not sure what you mean. The default for horizontal lines is set to TC1 (Green,size 1). Ween the alert is triggered the line stays in alert appearance (red,bold,size 5) I then go and reset the line to TC1 because I have seen the alert and want it reset for next time the line is touched. But, next time the alert is triggered, it doesn't change to TC2. See attached. #1 is prior to alert and #2 is after the alert. |
1.png| [2017-05-19 21:34:21] |
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From our perspective it is not clear exactly what you are doing. Select Global Settings >> Tool Configs >> Horizontal Line Config. Select TC1 and then press the A button. What tool configuration number is this set to?: Tool Configuration for Appearance when True Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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