Support Board
Date/Time: Sun, 24 Nov 2024 00:27:34 +0000
Cancelling
View Count: 1550
| [2013-08-22 16:03:53] |
| DanielFitzpatrick - Posts: 12 |
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Hello, I,unfortunately , have to cancel my account. I have found out that BarCharts, the Data provider, does not interface with IAB, and hence I cannot receive non-professional status. Unless you can tell me if there is another data provider that I could use. I do not want to use IAB,my broker, as per your boards, and other people I have talked to, their data is spotty. Or worse. Is it possible to get a pro rated refund. I have been on less then a week at this point. I was trying to switch over to your package from Esignal. It looks like I will have to wait and open an account with Infinity, which I am not sure I want to do. Thank you Daniel Fitzpatrick |
| [2013-08-22 17:53:50] |
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We can do a prorated refund. Please also check with IQ Feed to see if they will meet the data requirements you have: https://www.sierrachart.com/index.php?l=doc/DTNIQFeed.html Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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