Support Board
Date/Time: Sun, 24 Nov 2024 00:03:15 +0000
Cannot connect to IB
View Count: 1449
| [2013-08-22 01:56:30] |
| Miracle 007 - Posts: 17 |
|
All of a sudden I cannot connect to IB. I have not changed my IB client software nor made any changes to the API setting. I keep getting the following error message: Connection to the external service has been lost. | 2013-08-21 20:53:21 0=NULL | 1=IB | 2=0 | 3=0 | 4=NULL | 5=0 | 6=PendingSubmit | 7=1.7976931348623157E308 | 8=1.7976931348623157E308 | 9=1.7976931348623157E308 | 10=NULL | 11=NULL | 12=NULL | 13=NULL | 14=NULL | 15=3 | 16=6 | 17=-12 | 18=PendingSubmit | 19=0 | 20=2 | 21=0 | 22=1410025632 | 23=0 | 24=0 | 25=0 | 26=NULL | 27=53 | 28=1 | 29=15 | 30=1 | 31=U116xxxx | 32=9 | 33=1 | 34=20 | 35=4 | 36=2 | 37=-1 | 38=2104 | 39=Market data farm connection is OK:usopt.us | 40=4 | 41=2 | 42=-1 | 43=2104 | 44=Market data farm connection is OK:usfuture | 45=4 | 46=2 | 47=-1 | 48=2104 | 49=Market data farm connection is OK:cashfarm | 2013-08-21 20:53:21 Disconnected from IB. | 2013-08-21 20:53:21 Will reconnect to the server in 5.0 seconds Select File >> Disconnect to prevent further connection attempts. | 2013-08-21 20:53:21 Starting TWS auto-login thread. | 2013-08-21 20:53:24 TWS auto-login thread ending. | 2013-08-21 20:53:24 Connecting to IB data and trade server: 127.0.0.1. Port 7496. | 2013-08-21 20:53:26 The network socket is connected. | 2013-08-21 20:53:26 Socket connected to TWS. Sending client version: 62. Waiting for acceptance. | 2013-08-21 20:53:26 TWS server version: 68 | 2013-08-21 20:53:26 IB: Connected. | 2013-08-21 20:53:26 Error: Received an unknown message ID from IB. Message ID: (0) | 2013-08-21 20:53:26 These were the last few message IDs: , , , , , , , , , , , , , , 5, . Total messages received: 2 | 2013-08-21 20:53:26 NOTICE: Please report this problem to Sierra Chart Support on the Sierra Chart Support Board. | 2013-08-21 20:53:26 Date Time Of Last Edit: 2013-08-22 02:11:42
|
| [2013-08-22 02:42:14] |
| |
|
This has been resolved. Update Sierra Chart by selecting Help >> Download Prerelease.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: