Support Board
Date/Time: Mon, 13 Jan 2025 20:18:03 +0000
Not getting data
View Count: 1426
| [2017-05-02 06:09:30] |
| User968091 - Posts: 39 |
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Im not getting data. Ive restarted twice. I am paying for the CQG feed through Advantage futures and paid for the service pack 5. Log info below. Trade Activity Log: File read result: 501 records inserted. 47 fill records inserted. 0 records filtered. | 2017-05-01 23:26:25 Trade Activity Log: File date-time limits: Sim records date-time limit is 2017-04-17 00:00:00. Non-sim records date-time limit is 2017-01-29 00:00:00. Non-sim fill record date-time limit is 2016-05-02 00:00:00. | 2017-05-01 23:26:25 CQG FIX Trading | User message | Log: No response to server ping request sent 30 seconds ago. | Source: Web API Server | 2017-05-01 23:27:21 * CQG FIX Trading | User message | Log: No response to server ping request sent 30 seconds ago. | Source: Web API Server | 2017-05-01 23:27:21 * |
| [2017-05-02 06:15:52] |
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Provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-02 06:17:07] |
| User968091 - Posts: 39 |
|
Its also showing me symbol unknown on startup which Ive never seen before then goes away. The upper left corner shows green and DF:51 ST:6 but I am still not getting live data.
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| [2017-05-02 06:26:49] |
| User968091 - Posts: 39 |
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Reading Internal Order ID file. | 2017-05-02 01:09:39 Reading Trade Orders file. | 2017-05-02 01:09:39 Reading Trade Positions file. | 2017-05-02 01:09:39 Software version: 1538 | 2017-05-02 01:09:39 Uses New Spreadsheets | 2017-05-02 01:09:39 Usage end date: 2017-05-20 | 2017-05-02 01:09:39 Enabled for: Advanced Features. | 2017-05-02 01:09:39 Enabled for: Advanced Features 2. | 2017-05-02 01:09:39 Enabled for: Sierra Chart Historical Data Service. | 2017-05-02 01:09:39 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-05-02 01:09:39 Current selected Data/Trading service: CQG FIX Trading | 2017-05-02 01:09:39 Chart Update Interval: 500 | 2017-05-02 01:09:39 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-05-02 01:09:39 2017-05-01 23:09:43 Local computer time | 2017-05-02 01:09:39 2017-05-02 06:09:43 Local computer time in UTC | 2017-05-02 01:09:39 2017-05-02 01:09:43 Local computer time in SC Time Zone | 2017-05-02 01:09:39 2017-05-02 06:09:42 Server time in UTC | 2017-05-02 01:09:39 Local computer UTC time and Server UTC time difference: 0 seconds. | 2017-05-02 01:09:39 Program path: C:\SierraChart\ | 2017-05-02 01:09:39 Data Files path: C:\SierraChart\Data\ | 2017-05-02 01:09:39 OS Version Number: 6.2 | 2017-05-02 01:09:39 Locale Setting: C | 2017-05-02 01:09:39 Checking for new symbol settings for service code cqg | 2017-05-02 01:09:39 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-05-02 01:09:39 Symbol settings are up-to-date for cqg | 2017-05-02 01:09:45 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-05-02 01:09:48 CQG FIX socket (4) | Creating socket. Using TLS 1.2. | 2017-05-02 01:09:48 CQG FIX: Sending the Logon message. | 2017-05-02 01:09:48 CQG FIX Trading | Connected to trading server. | 2017-05-02 01:09:49 CQG FIX Trading | Connecting to server api.cqg.com | 2017-05-02 01:09:49 CQG websocket | Connecting to websocket server. | 2017-05-02 01:09:49 CQG FIX | FCM name: Advantage | 2017-05-02 01:09:49 CQG websocket socket (5) | Creating socket. Using TLS 1.2. | 2017-05-02 01:09:49 CQG websocket | Opening websocket. | 2017-05-02 01:09:49 CQG websocket | Sending websocket handshake. | 2017-05-02 01:09:49 CQG websocket | Received websocket handshake acknowledgment. | 2017-05-02 01:09:49 CQG websocket | Web socket state is now open. | 2017-05-02 01:09:49 CQG FIX Trading | Websocket connected. | 2017-05-02 01:09:49 CQG FIX Trading | Sending market data logon message. | 2017-05-02 01:09:49 CQG FIX Trading | Logon successful. Session Token = baS0zn37T+HUZZ2blyYSDeKYHvxXhU4K7EBmemeQ5U0 | 2017-05-02 01:09:49 CQG FIX Trading | Connected to data and trading server. | 2017-05-02 01:09:49 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-05-02 01:09:50 HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-05-02 01:09:50 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-05-02 01:09:50 HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-05-02 01:09:50 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-05-02 01:09:50 F.US.EPM17 [C] 5 Min #2 | Reloading chart. | 2017-05-02 01:12:09 F.US.GCEM17 [CV] 30 Min #4 | Reloading chart. | 2017-05-02 01:12:09 F.US.GCEM17 [CV] 30 Min #4 | Performing historical Daily data download for symbol GCM17 starting at last date in file. | 2017-05-02 01:12:09 F.US.GCEM17 [CV] 30 Min #4 | Waiting for historical downloads to complete with the IDs: 1, | 2017-05-02 01:12:09 F.US.CLEM17 120 Min #5 | Reloading chart. | 2017-05-02 01:12:09 F.US.CLEM17 #6 | Reloading chart. | 2017-05-02 01:12:09 F.US.CLEM17 [CV] 30 Min #7 | Reloading chart. | 2017-05-02 01:12:09 F.US.CLEM17 [CV] 30 Min #7 | Performing historical Daily data download for symbol CLM17 starting at last date in file. | 2017-05-02 01:12:09 F.US.CLEM17 [CV] 30 Min #7 | Waiting for historical downloads to complete with the IDs: 2, | 2017-05-02 01:12:09 F.US.GCEM17 [CV] 5 Min #9 | Reloading chart. | 2017-05-02 01:12:09 F.US.GCEM17 [CV] 5 Min #9 | Waiting for historical downloads to complete with the IDs: 1, | 2017-05-02 01:12:09 F.US.EPM17 [C] 30 Min #8 | Reloading chart. | 2017-05-02 01:12:09 NISS-NYSE 2 Min #10 | Reloading chart. | 2017-05-02 01:12:09 TICK-NYSE 1 Min #11 | Reloading chart. | 2017-05-02 01:12:09 F.US.CLEM17 [CV] 5 Min #12 | Reloading chart. | 2017-05-02 01:12:09 F.US.CLEM17 [CV] 5 Min #12 | Waiting for historical downloads to complete with the IDs: 2, | 2017-05-02 01:12:09 F.US.EPM17 #3 | Reloading chart. | 2017-05-02 01:12:09 F.US.ENQM17 [C] 30 Min #13 | Reloading chart. | 2017-05-02 01:12:09 F.US.EPM17 [C] 30 Min #14 | Reloading chart. | 2017-05-02 01:12:09 F.US.GCEM17 #15 | Reloading chart. | 2017-05-02 01:12:09 F.US.ENQM17 [C] 5 Min #16 | Reloading chart. | 2017-05-02 01:12:09 F.US.CLEM17 [CV] 5 Min #17 | Reloading chart. | 2017-05-02 01:12:09 F.US.CLEM17 [CV] 5 Min #17 | Waiting for historical downloads to complete with the IDs: 2, | 2017-05-02 01:12:09 F.US.EPM17 [C] 5 Min #18 | Reloading chart. | 2017-05-02 01:12:09 F.US.CLEM17 [CV] Daily #1 | Reloading chart. | 2017-05-02 01:12:09 F.US.GCEM17 [CV] Daily #19 | Reloading chart. | 2017-05-02 01:12:09 F.US.CLEM17 [CV] 1 Min #20 | Reloading chart. | 2017-05-02 01:12:09 F.US.CLEM17 [CV] 1 Min #20 | Waiting for historical downloads to complete with the IDs: 2, | 2017-05-02 01:12:09 F.US.ENQM17 [CV] 1 Min #21 | Reloading chart. | 2017-05-02 01:12:09 F.US.ENQM17 [CV] 1 Min #21 | Performing historical Daily data download for symbol NQM17 starting at last date in file. | 2017-05-02 01:12:09 F.US.ENQM17 [CV] 1 Min #21 | Waiting for historical downloads to complete with the IDs: 3, | 2017-05-02 01:12:09 F.US.EPM17 [CV] 1 Min #22 | Reloading chart. | 2017-05-02 01:12:09 F.US.EPM17 [CV] 1 Min #22 | Performing historical Daily data download for symbol ESM17 starting at last date in file. | 2017-05-02 01:12:09 F.US.EPM17 [CV] 1 Min #22 | Waiting for historical downloads to complete with the IDs: 4, | 2017-05-02 01:12:09 F.US.CLEM17 [CV] Daily #23 | Reloading chart. | 2017-05-02 01:12:09 HD Request # 2 | Downloading Historical Daily chart data for GCM17. Starting date: 2017-04-28. Service: cqg | 2017-05-02 01:12:09 HD Request # 2 | Requesting historical Daily data for GCM17 starting at 2017-04-27 | 2017-05-02 01:12:09 CQG FIX: Received a Logout message. Text = RcvTestRequestHeartbeatTimerExpired | 2017-05-02 01:12:09 CQG FIX: Sending a Logout message. Text = Received Logout message. | 2017-05-02 01:12:09 CQG FIX socket (4) | Adding bytes from final send buffer from buffered socket: 220 | 2017-05-02 01:12:09 CQG FIX socket (4) | Initiating close of socket by core. | 2017-05-02 01:12:09 CQG FIX: Disconnected. | 2017-05-02 01:12:09 CQG FIX socket (4) | Write in progress. Shutdown being delayed. | 2017-05-02 01:12:09 Connection to the external service has been lost. | 2017-05-02 01:12:09 HTTP connection to ds01.ddfplus.com:80 (7) | Creating socket. | 2017-05-02 01:12:09 CQG FIX socket (4) | Sending bytes from final send buffer: 220 | 2017-05-02 01:12:09 CQG FIX socket (4) | Socket gracefully closed by remote side. | 2017-05-02 01:12:09 CQG FIX socket (4) | Write has completed. Shutdown being performed. | 2017-05-02 01:12:09 CQG FIX socket (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-05-02 01:12:09 CQG FIX socket (4) | Closed. | 2017-05-02 01:12:09 HD Request # 2 | Receiving historical Daily data for GCM17 starting at 2017-04-28 | 2017-05-02 01:12:09 HD Request # 2 | Writing historical Daily data to the file GCM17.dly | 2017-05-02 01:12:09 HD Request # 2 | Received 4 records from 2017-04-28 00:00:00 to 2017-05-02 00:00:00 (5.0 days) and wrote 3 records for GCM17 | 2017-05-02 01:12:09 HD Request # 2 | Daily download COMPLETE for GCM17. Completion time: 0s. Unique request ID: 1 | 2017-05-02 01:12:09 Removed historical data download ID 1 | 2017-05-02 01:12:09 HD Request # 3 | Downloading Historical Daily chart data for CLM17. Starting date: 2017-04-28. Service: cqg | 2017-05-02 01:12:09 HD Request # 3 | Requesting historical Daily data for CLM17 starting at 2017-04-27 | 2017-05-02 01:12:09 Intraday data recording state for symbol F.US.EPM17 is set to download 'Pending'. | 2017-05-02 01:13:35 HD Request # 4 | Downloading Intraday chart data for F.US.EPM17 to the file F.US.EPM17.scid. Service: cqg | 2017-05-02 01:13:35 HD Request # 4 | Download start date-time: 2017-05-01 23:30:14.000 | 2017-05-02 01:13:35 HD Request # 4 | Using server: ds4.sierracharts.com port 10149 | 2017-05-02 01:13:35 F.US.GCEM17 [CV] 30 Min #4 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-05-02 01:13:35 Socket (8) | Creating socket. | 2017-05-02 01:13:35 F.US.GCEM17 [CV] 30 Min #4 | Reloading chart. | 2017-05-02 01:13:35 HD Request # 4 | Setting DTC encoding to Binary VLS | 2017-05-02 01:13:35 HD Request # 4 | Sending historical data logon request message. | 2017-05-02 01:13:35 HD Request # 3 | Receiving historical Daily data for CLM17 starting at 2017-04-28 | 2017-05-02 01:13:35 HD Request # 3 | Writing historical Daily data to the file CLM17.dly | 2017-05-02 01:13:35 HD Request # 3 | Received 4 records from 2017-04-28 00:00:00 to 2017-05-02 00:00:00 (5.0 days) and wrote 3 records for CLM17 | 2017-05-02 01:13:35 HD Request # 3 | Daily download COMPLETE for CLM17. Completion time: 1s. Unique request ID: 2 | 2017-05-02 01:13:35 Removed historical data download ID 2 | 2017-05-02 01:13:35 HD Request # 4 | Requesting Intraday data. Start date-time: 2017-05-01 23:30:14. Record interval: 0. Symbol: F.US.EPM17 | 2017-05-02 01:13:35 HD Request # 5 | Downloading Historical Daily chart data for NQM17. Starting date: 2017-04-28. Service: cqg | 2017-05-02 01:13:35 HD Request # 5 | Requesting historical Daily data for NQM17 starting at 2017-04-27 | 2017-05-02 01:13:35 Socket (8) | Initiating close of socket by core. | 2017-05-02 01:13:35 Socket (8) | Shutdown started. Waiting for graceful close. | 2017-05-02 01:13:35 Socket (8) | Socket gracefully closed by remote side. | 2017-05-02 01:13:35 Socket (8) | Closed. | 2017-05-02 01:13:35 HD Request # 4 | Historical data for F.US.EPM17 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-05-02 01:13:35 Historical data download thread signaled to stop. | 2017-05-02 01:13:35 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.EPM17 | 2017-05-02 01:13:35 HD Request # 4 | Intraday download COMPLETE for F.US.EPM17. Completion time: 2s. Unique request ID: 5 | 2017-05-02 01:13:35 Removed historical data download ID 5 | 2017-05-02 01:13:35 HD Request # 5 | Receiving historical Daily data for NQM17 starting at 2017-04-28 | 2017-05-02 01:13:35 HD Request # 5 | Writing historical Daily data to the file NQM17.dly | 2017-05-02 01:13:35 HD Request # 5 | Received 4 records from 2017-04-28 00:00:00 to 2017-05-02 00:00:00 (5.0 days) and wrote 3 records for NQM17 | 2017-05-02 01:13:35 HD Request # 5 | Daily download COMPLETE for NQM17. Completion time: 1s. Unique request ID: 3 | 2017-05-02 01:13:35 Removed historical data download ID 3 | 2017-05-02 01:13:35 HD Request # 6 | Downloading Historical Daily chart data for ESM17. Starting date: 2017-04-28. Service: cqg | 2017-05-02 01:13:35 HD Request # 6 | Requesting historical Daily data for ESM17 starting at 2017-04-27 | 2017-05-02 01:13:35 Intraday data recording state for symbol F.US.CLEM17 is set to download 'Pending'. | 2017-05-02 01:13:35 HD Request # 7 | Downloading Intraday chart data for F.US.CLEM17 to the file F.US.CLEM17.scid. Service: cqg | 2017-05-02 01:13:35 HD Request # 7 | Download start date-time: 2017-05-01 23:30:14.000 | 2017-05-02 01:13:35 HD Request # 7 | Using server: ds3.sierracharts.com port 10149 | 2017-05-02 01:13:35 Socket (9) | Creating socket. | 2017-05-02 01:13:35 HD Request # 6 | Receiving historical Daily data for ESM17 starting at 2017-04-28 | 2017-05-02 01:13:35 HD Request # 6 | Writing historical Daily data to the file ESM17.dly | 2017-05-02 01:13:35 HD Request # 6 | Received 4 records from 2017-04-28 00:00:00 to 2017-05-02 00:00:00 (5.0 days) and wrote 3 records for ESM17 | 2017-05-02 01:13:35 HD Request # 6 | Daily download COMPLETE for ESM17. Completion time: 0s. Unique request ID: 4 | 2017-05-02 01:13:35 Removed historical data download ID 4 | 2017-05-02 01:13:35 F.US.CLEM17 [CV] 30 Min #7 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-05-02 01:13:35 F.US.CLEM17 [CV] 30 Min #7 | Reloading chart. | 2017-05-02 01:13:35 HD Request # 7 | Setting DTC encoding to Binary VLS | 2017-05-02 01:13:35 HD Request # 7 | Sending historical data logon request message. | 2017-05-02 01:13:35 F.US.GCEM17 [CV] 5 Min #9 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-05-02 01:13:35 HD Request # 7 | Requesting Intraday data. Start date-time: 2017-05-01 23:30:14. Record interval: 0. Symbol: F.US.CLEM17 | 2017-05-02 01:13:35 Socket (9) | Initiating close of socket by core. | 2017-05-02 01:13:35 Socket (9) | Shutdown started. Waiting for graceful close. | 2017-05-02 01:13:35 Socket (9) | Socket gracefully closed by remote side. | 2017-05-02 01:13:35 Socket (9) | Closed. | 2017-05-02 01:13:35 F.US.GCEM17 [CV] 5 Min #9 | Reloading chart. | 2017-05-02 01:13:35 HD Request # 7 | Historical data for F.US.CLEM17 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-05-02 01:13:35 Historical data download thread signaled to stop. | 2017-05-02 01:13:35 HD Request # 7 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.CLEM17 | 2017-05-02 01:13:35 HD Request # 7 | Intraday download COMPLETE for F.US.CLEM17. Completion time: 2s. Unique request ID: 6 | 2017-05-02 01:13:35 Removed historical data download ID 6 | 2017-05-02 01:13:35 Intraday data recording state for symbol NISS-NYSE is set to download 'Pending'. | 2017-05-02 01:13:35 HD Request # 8 | Downloading Intraday chart data for NISS-NYSE to the file NISS-NYSE.scid. Service: statscalc | 2017-05-02 01:13:35 HD Request # 8 | Download start date-time: 2017-05-01 19:00:03.000 | 2017-05-02 01:13:35 HD Request # 8 | Using server: ds4.sierracharts.com port 10149 | 2017-05-02 01:13:35 Socket (10) | Creating socket. | 2017-05-02 01:13:35 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2017-05-02 01:13:35 F.US.CLEM17 [CV] 5 Min #12 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-05-02 01:13:35 HD Request # 8 | Setting DTC encoding to Binary VLS | 2017-05-02 01:13:35 HD Request # 8 | Sending historical data logon request message. | 2017-05-02 01:13:35 F.US.CLEM17 [CV] 5 Min #12 | Reloading chart. | 2017-05-02 01:13:35 HD Request # 8 | Requesting Intraday data. Start date-time: 2017-05-01 19:00:03. Record interval: 0. Symbol: NISS-NYSE | 2017-05-02 01:13:35 HD Request # 8 | Decompressing data. | 2017-05-02 01:13:35 HD Request # 8 | Receiving Intraday data for NISS-NYSE starting at 2017-05-01 19:00:03 | 2017-05-02 01:13:35 Socket (10) | Initiating close of socket by core. | 2017-05-02 01:13:35 Socket (10) | Shutdown started. Waiting for graceful close. | 2017-05-02 01:13:35 HD Request # 8 | Historical data for NISS-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-05-02 01:13:35 Historical data download thread signaled to stop. | 2017-05-02 01:13:35 HD Request # 8 | Received 1 record from 2017-05-01 19:00:03 to 2017-05-01 19:00:03 (0.0 seconds) and wrote 0 records for NISS-NYSE | 2017-05-02 01:13:35 HD Request # 8 | Intraday download COMPLETE for NISS-NYSE. Completion time: 1s. Unique request ID: 7 | 2017-05-02 01:13:35 Removed historical data download ID 7 | 2017-05-02 01:13:35 Socket (10) | Socket gracefully closed by remote side. | 2017-05-02 01:13:35 Socket (10) | Closed. | 2017-05-02 01:13:35 HD Request # 9 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2017-05-02 01:13:35 HD Request # 9 | Download start date-time: 2017-05-01 19:00:03.000 | 2017-05-02 01:13:35 HD Request # 9 | Using server: ds3.sierracharts.com port 10149 | 2017-05-02 01:13:35 Socket (11) | Creating socket. | 2017-05-02 01:13:35 HD Request # 9 | Setting DTC encoding to Binary VLS | 2017-05-02 01:13:35 HD Request # 9 | Sending historical data logon request message. | 2017-05-02 01:13:35 HD Request # 9 | Requesting Intraday data. Start date-time: 2017-05-01 19:00:03. Record interval: 0. Symbol: TICK-NYSE | 2017-05-02 01:13:35 HD Request # 9 | Decompressing data. | 2017-05-02 01:13:35 HD Request # 9 | Receiving Intraday data for TICK-NYSE starting at 2017-05-01 19:00:03 | 2017-05-02 01:13:35 Socket (11) | Initiating close of socket by core. | 2017-05-02 01:13:35 Socket (11) | Shutdown started. Waiting for graceful close. | 2017-05-02 01:13:35 Socket (11) | Socket gracefully closed by remote side. | 2017-05-02 01:13:35 Socket (11) | Closed. | 2017-05-02 01:13:35 HD Request # 9 | Historical data for TICK-NYSE is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-05-02 01:13:35 Historical data download thread signaled to stop. | 2017-05-02 01:13:35 HD Request # 9 | Received 1 record from 2017-05-01 19:00:03 to 2017-05-01 19:00:03 (0.0 seconds) and wrote 0 records for TICK-NYSE | 2017-05-02 01:13:35 HD Request # 9 | Intraday download COMPLETE for TICK-NYSE. Completion time: 0s. Unique request ID: 8 | 2017-05-02 01:13:35 Removed historical data download ID 8 | 2017-05-02 01:13:35 Intraday data recording state for symbol F.US.ENQM17 is set to download 'Pending'. | 2017-05-02 01:13:35 HD Request # 10 | Downloading Intraday chart data for F.US.ENQM17 to the file F.US.ENQM17.scid. Service: cqg | 2017-05-02 01:13:35 HD Request # 10 | Download start date-time: 2017-05-01 23:30:12.000 | 2017-05-02 01:13:35 HD Request # 10 | Using server: ds4.sierracharts.com port 10149 | 2017-05-02 01:13:35 Socket (12) | Creating socket. | 2017-05-02 01:13:35 HD Request # 10 | Setting DTC encoding to Binary VLS | 2017-05-02 01:13:35 HD Request # 10 | Sending historical data logon request message. | 2017-05-02 01:13:35 HD Request # 10 | Requesting Intraday data. Start date-time: 2017-05-01 23:30:12. Record interval: 0. Symbol: F.US.ENQM17 | 2017-05-02 01:13:35 Socket (12) | Initiating close of socket by core. | 2017-05-02 01:13:35 Socket (12) | Shutdown started. Waiting for graceful close. | 2017-05-02 01:13:35 Intraday data recording state for symbol F.US.GCEM17 is set to download 'Pending'. | 2017-05-02 01:13:35 Socket (12) | Socket gracefully closed by remote side. | 2017-05-02 01:13:35 Socket (12) | Closed. | 2017-05-02 01:13:35 HD Request # 10 | Historical data for F.US.ENQM17 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-05-02 01:13:35 Historical data download thread signaled to stop. | 2017-05-02 01:13:35 HD Request # 10 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.ENQM17 | 2017-05-02 01:13:35 HD Request # 10 | Intraday download COMPLETE for F.US.ENQM17. Completion time: 0s. Unique request ID: 9 | 2017-05-02 01:13:35 Removed historical data download ID 9 | 2017-05-02 01:13:35 HD Request # 11 | Downloading Intraday chart data for F.US.GCEM17 to the file F.US.GCEM17.scid. Service: cqg | 2017-05-02 01:13:35 HD Request # 11 | Download start date-time: 2017-05-01 23:30:12.000 | 2017-05-02 01:13:35 HD Request # 11 | Using server: ds3.sierracharts.com port 10149 | 2017-05-02 01:13:35 Socket (13) | Creating socket. | 2017-05-02 01:13:35 F.US.CLEM17 [CV] 5 Min #17 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-05-02 01:13:35 HD Request # 11 | Setting DTC encoding to Binary VLS | 2017-05-02 01:13:35 HD Request # 11 | Sending historical data logon request message. | 2017-05-02 01:13:35 HD Request # 11 | Requesting Intraday data. Start date-time: 2017-05-01 23:30:12. Record interval: 0. Symbol: F.US.GCEM17 | 2017-05-02 01:13:35 Socket (13) | Initiating close of socket by core. | 2017-05-02 01:13:35 Socket (13) | Shutdown started. Waiting for graceful close. | 2017-05-02 01:13:35 Socket (13) | Socket gracefully closed by remote side. | 2017-05-02 01:13:35 Socket (13) | Closed. | 2017-05-02 01:13:35 F.US.CLEM17 [CV] 5 Min #17 | Reloading chart. | 2017-05-02 01:13:35 HD Request # 11 | Historical data for F.US.GCEM17 is delayed because connection to main data feed is not present. Current data will be received upon connection. | 2017-05-02 01:13:35 Historical data download thread signaled to stop. | 2017-05-02 01:13:35 HD Request # 11 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for F.US.GCEM17 | 2017-05-02 01:13:35 HD Request # 11 | Intraday download COMPLETE for F.US.GCEM17. Completion time: 4s. Unique request ID: 10 | 2017-05-02 01:13:35 Removed historical data download ID 10 | 2017-05-02 01:13:35 HD Request # 12 | Downloading Historical Daily chart data for F.US.CLEM17. Starting date: 2017-05-01. Service: cqg | 2017-05-02 01:13:35 HD Request # 12 | Requesting historical Daily data for CLM17 starting at 2017-04-30 | 2017-05-02 01:13:35 F.US.CLEM17 [CV] 1 Min #20 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-05-02 01:13:35 F.US.CLEM17 [CV] 1 Min #20 | Reloading chart. | 2017-05-02 01:13:35 HD Request # 12 | Receiving historical Daily data for F.US.CLEM17 starting at 2017-05-01 | 2017-05-02 01:13:35 HD Request # 12 | Writing historical Daily data to the file F.US.CLEM17.dly | 2017-05-02 01:13:35 HD Request # 12 | Received 2 records from 2017-05-01 00:00:00 to 2017-05-02 00:00:00 (2.0 days) and wrote 2 records for F.US.CLEM17 | 2017-05-02 01:13:35 HD Request # 12 | Daily download COMPLETE for F.US.CLEM17. Completion time: 0s. Unique request ID: 11 | 2017-05-02 01:13:35 Removed historical data download ID 11 | 2017-05-02 01:13:35 HD Request # 13 | Downloading Historical Daily chart data for F.US.GCEM17. Starting date: 2017-05-01. Service: cqg | 2017-05-02 01:13:35 HD Request # 13 | Requesting historical Daily data for GCM17 starting at 2017-04-30 | 2017-05-02 01:13:35 F.US.ENQM17 [CV] 1 Min #21 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-05-02 01:13:35 F.US.ENQM17 [CV] 1 Min #21 | Reloading chart. | 2017-05-02 01:13:35 HD Request # 13 | Receiving historical Daily data for F.US.GCEM17 starting at 2017-05-01 | 2017-05-02 01:13:35 HD Request # 13 | Writing historical Daily data to the file F.US.GCEM17.dly | 2017-05-02 01:13:35 HD Request # 13 | Received 2 records from 2017-05-01 00:00:00 to 2017-05-02 00:00:00 (2.0 days) and wrote 2 records for F.US.GCEM17 | 2017-05-02 01:13:35 HD Request # 13 | Daily download COMPLETE for F.US.GCEM17. Completion time: 1s. Unique request ID: 12 | 2017-05-02 01:13:35 Removed historical data download ID 12 | 2017-05-02 01:13:35 F.US.EPM17 [CV] 1 Min #22 | Download is complete for all contract months in chart. Proceeding with data load. | 2017-05-02 01:13:35 F.US.EPM17 [CV] 1 Min #22 | Reloading chart. | 2017-05-02 01:13:35 F.US.CLEM17 [CV] Daily #23 | Reloading chart. | 2017-05-02 01:13:35 CQG FIX Trading | Sending Web API Logoff message. | 2017-05-02 01:13:35 CQG websocket socket (5) | Adding bytes from final send buffer from buffered socket: 8 | 2017-05-02 01:13:35 CQG websocket socket (5) | Initiating close of socket by core. | 2017-05-02 01:13:35 CQG websocket | Websocket closed. | 2017-05-02 01:13:35 CQG websocket socket (5) | Write in progress. Shutdown being delayed. | 2017-05-02 01:13:35 CQG FIX Trading | Websocket closed. | 2017-05-02 01:13:35 CQG FIX Trading | Disconnected. | 2017-05-02 01:13:35 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-05-02 01:13:35 CQG websocket socket (5) | Sending bytes from final send buffer: 8 | 2017-05-02 01:14:16 CQG websocket socket (5) | Write has completed. Shutdown being performed. | 2017-05-02 01:14:16 CQG websocket socket (5) | Shutdown started. Waiting for graceful close. | 2017-05-02 01:14:16 CQG websocket socket (5) | Socket gracefully closed by remote side. | 2017-05-02 01:14:16 CQG websocket socket (5) | Closed. | 2017-05-02 01:14:16 F.US.GCEM17 [CV] 30 Min #4 | Reloading chart. | 2017-05-02 01:14:16 F.US.CLEM17 [CV] 30 Min #7 | Reloading chart. | 2017-05-02 01:14:16 F.US.GCEM17 [CV] 5 Min #9 | Reloading chart. | 2017-05-02 01:14:16 F.US.CLEM17 [CV] 5 Min #12 | Reloading chart. | 2017-05-02 01:14:16 F.US.CLEM17 [CV] 5 Min #17 | Reloading chart. | 2017-05-02 01:14:16 F.US.CLEM17 [CV] Daily #1 | Reloading chart. | 2017-05-02 01:14:16 F.US.GCEM17 [CV] Daily #19 | Reloading chart. | 2017-05-02 01:14:16 F.US.CLEM17 [CV] 1 Min #20 | Reloading chart. | 2017-05-02 01:14:16 F.US.ENQM17 [CV] 1 Min #21 | Reloading chart. | 2017-05-02 01:14:16 F.US.EPM17 [CV] 1 Min #22 | Reloading chart. | 2017-05-02 01:14:16 CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-05-02 01:14:47 CQG FIX socket (15) | Creating socket. Using TLS 1.2. | 2017-05-02 01:14:47 CQG FIX: Sending the Logon message. | 2017-05-02 01:14:47 CQG FIX Trading | Connected to trading server. | 2017-05-02 01:14:48 CQG FIX Trading | Connecting to server api.cqg.com | 2017-05-02 01:14:48 CQG websocket | Connecting to websocket server. | 2017-05-02 01:14:48 CQG websocket socket (16) | Creating socket. Using TLS 1.2. | 2017-05-02 01:14:48 CQG FIX | FCM name: Advantage | 2017-05-02 01:14:48 CQG websocket | Opening websocket. | 2017-05-02 01:14:48 CQG websocket | Sending websocket handshake. | 2017-05-02 01:14:48 CQG websocket | Received websocket handshake acknowledgment. | 2017-05-02 01:14:49 CQG websocket | Web socket state is now open. | 2017-05-02 01:14:49 CQG FIX Trading | Websocket connected. | 2017-05-02 01:14:49 CQG FIX Trading | Sending market data logon message. | 2017-05-02 01:14:49 CQG FIX Trading | Logon successful. Session Token = cdxrFb5vOkjDczC/U3kPvLVK4+8SrdbI1T78aK8LuZk | 2017-05-02 01:14:49 CQG FIX Trading | Connected to data and trading server. | 2017-05-02 01:14:49 SC DTC Data | Starting real-time market data updates for: NISS-NYSE. ID: 1 | 2017-05-02 01:14:49 SC DTC Data | Connecting to the server ds4.sierracharts.com. Port 10048 | 2017-05-02 01:14:49 DTC Client (17) | Creating socket. | 2017-05-02 01:14:49 SC DTC Data | Requesting security definition data for: NISS-NYSE. ID: 1 | 2017-05-02 01:14:49 Intraday data recording state for symbol NISS-NYSE is set to download 'Pending'. | 2017-05-02 01:14:49 Delaying start of download for NISS-NYSE | 2017-05-02 01:14:49 CQG FIX Trading | Starting real-time market data updates for: F.US.GCEM17. ID: 2 | 2017-05-02 01:14:49 CQG FIX Trading | Sending symbol resolution request for F.US.GCEM17. ID: 107277 | 2017-05-02 01:14:49 CQG FIX Trading | Requesting security definition data for: F.US.GCEM17. ID: 2 | 2017-05-02 01:14:49 Intraday data recording state for symbol F.US.GCEM17 is set to download 'Pending'. | 2017-05-02 01:14:49 CQG FIX Trading | Starting real-time market data updates for: F.US.CLEM17. ID: 3 | 2017-05-02 01:14:49 CQG FIX Trading | Sending symbol resolution request for F.US.CLEM17. ID: 107278 | 2017-05-02 01:14:49 CQG FIX Trading | Requesting security definition data for: F.US.CLEM17. ID: 3 | 2017-05-02 01:14:49 Intraday data recording state for symbol F.US.CLEM17 is set to download 'Pending'. | 2017-05-02 01:14:49 SC DTC Data | Connected to server. | 2017-05-02 01:14:49 SC DTC Data | Starting socket receive thread. | 2017-05-02 01:14:49 SC DTC Data | Sending Encoding Request to server | 2017-05-02 01:14:49 CQG FIX Trading | Starting real-time market data updates for: F.US.EPM17. ID: 4 | 2017-05-02 01:14:49 CQG FIX Trading | Sending symbol resolution request for F.US.EPM17. ID: 107279 | 2017-05-02 01:14:49 CQG FIX Trading | Requesting security definition data for: F.US.EPM17. ID: 4 | 2017-05-02 01:14:49 Intraday data recording state for symbol F.US.EPM17 is set to download 'Pending'. | 2017-05-02 01:14:49 CQG FIX Trading | Received symbol resolution report for symbol F.US.GCEM7. Search Symbol: F.US.GCEM17. Request ID: 107277. Contract ID: 1. | 2017-05-02 01:14:49 CQG FIX Trading | Requesting market data for F.US.GCEM17 | 2017-05-02 01:14:49 CQG FIX Trading | Received symbol resolution report for symbol F.US.CLEM7. Search Symbol: F.US.CLEM17. Request ID: 107278. Contract ID: 2. | 2017-05-02 01:14:49 CQG FIX Trading | Requesting market data for F.US.CLEM17 | 2017-05-02 01:14:49 CQG FIX Trading | Received symbol resolution report for symbol F.US.EPM7. Search Symbol: F.US.EPM17. Request ID: 107279. Contract ID: 3. | 2017-05-02 01:14:49 CQG FIX Trading | Requesting market data for F.US.EPM17 | 2017-05-02 01:14:49 CQG FIX Trading | Market data subscription for F.US.GCEM17 was unsuccessful. Text: Real-time data for instrument F.US.GCE (corresponding to ID = 1) are not allowed. | 2017-05-02 01:14:49 Symbol Error - F.US.GCEM17 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.GCE (corresponding to ID = 1) are not allowed. | 2017-05-02 01:14:49 SC DTC Data | Setting DTC encoding to Binary VLS | 2017-05-02 01:14:49 SC DTC Data | Sending logon request message. | 2017-05-02 01:14:49 CQG FIX Trading | Market data subscription for F.US.CLEM17 was unsuccessful. Text: Real-time data for instrument F.US.CLE (corresponding to ID = 2) are not allowed. | 2017-05-02 01:14:49 Symbol Error - F.US.CLEM17 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.CLE (corresponding to ID = 2) are not allowed. | 2017-05-02 01:14:49 CQG FIX Trading | Market data subscription for F.US.EPM17 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 3) are not allowed. | 2017-05-02 01:14:49 Symbol Error - F.US.EPM17 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 3) are not allowed. | 2017-05-02 01:14:49 CQG FIX Trading | Starting real-time market data updates for: F.US.ENQM17. ID: 5 | 2017-05-02 01:14:49 CQG FIX Trading | Sending symbol resolution request for F.US.ENQM17. ID: 107280 | 2017-05-02 01:14:49 CQG FIX Trading | Requesting security definition data for: F.US.ENQM17. ID: 5 | 2017-05-02 01:14:49 Intraday data recording state for symbol F.US.ENQM17 is set to download 'Pending'. | 2017-05-02 01:14:49 CQG FIX Trading | Received symbol resolution report for symbol F.US.ENQM7. Search Symbol: F.US.ENQM17. Request ID: 107280. Contract ID: 4. | 2017-05-02 01:14:50 CQG FIX Trading | Requesting market data for F.US.ENQM17 | 2017-05-02 01:14:50 SC DTC Data | Starting real-time market data updates for: TICK-NYSE. ID: 6 | 2017-05-02 01:14:50 SC DTC Data | Requesting security definition data for: TICK-NYSE. ID: 6 | 2017-05-02 01:14:50 Intraday data recording state for symbol TICK-NYSE is set to download 'Pending'. | 2017-05-02 01:14:50 CQG FIX Trading | Market data subscription for F.US.ENQM17 was unsuccessful. Text: Real-time data for instrument F.US.ENQ (corresponding to ID = 4) are not allowed. | 2017-05-02 01:14:50 Symbol Error - F.US.ENQM17 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.ENQ (corresponding to ID = 4) are not allowed. | 2017-05-02 01:14:50 SC DTC Data | Received logon response. | 2017-05-02 01:14:50 SC DTC Data | Server Name: SC Realtime Server. | 2017-05-02 01:14:50 SC DTC Data | Server protocol version: 7. Client protocol version: 7 | 2017-05-02 01:14:50 SC DTC Data | Successfully connected. | 2017-05-02 01:14:50 SC DTC Data | Trading is not supported. | 2017-05-02 01:14:50 SC DTC Data | Restarting real-time data updates for symbol: NISS-NYSE | 2017-05-02 01:14:50 SC DTC Data | Restarting real-time data updates for symbol: TICK-NYSE | 2017-05-02 01:14:50 SC DTC Data | Received security definition for symbol NISS-NYSE | 2017-05-02 01:14:50 SC DTC Data | Received security definition for symbol TICK-NYSE | 2017-05-02 01:14:50 Delaying start of download for NISS-NYSE | 2017-05-02 01:14:50 Requesting market depth updates for: F.US.CLEM17 if supported. | 2017-05-02 01:14:54 CQG FIX Trading | Requesting market data including full depth for F.US.CLEM17 | 2017-05-02 01:14:54 Requesting market depth updates for: F.US.EPM17 if supported. | 2017-05-02 01:14:54 CQG FIX Trading | Requesting market data including full depth for F.US.EPM17 | 2017-05-02 01:14:54 Requesting market depth updates for: F.US.GCEM17 if supported. | 2017-05-02 01:14:54 CQG FIX Trading | Requesting market data including full depth for F.US.GCEM17 | 2017-05-02 01:14:54 CQG FIX Trading | Market data subscription for F.US.CLEM17 was unsuccessful. Text: Real-time data for instrument F.US.CLE (corresponding to ID = 2) are not allowed. | 2017-05-02 01:14:54 Symbol Error - F.US.CLEM17 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.CLE (corresponding to ID = 2) are not allowed. | 2017-05-02 01:14:54 CQG FIX Trading | Market data subscription for F.US.EPM17 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 3) are not allowed. | 2017-05-02 01:14:54 Symbol Error - F.US.EPM17 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 3) are not allowed. | 2017-05-02 01:14:54 CQG FIX Trading | Market data subscription for F.US.GCEM17 was unsuccessful. Text: Real-time data for instrument F.US.GCE (corresponding to ID = 1) are not allowed. | 2017-05-02 01:14:54 Symbol Error - F.US.GCEM17 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.GCE (corresponding to ID = 1) are not allowed. | 2017-05-02 01:14:54 HD Request # 14 | Downloading Intraday chart data for NISS-NYSE to the file NISS-NYSE.scid. Service: statscalc | 2017-05-02 01:14:55 HD Request # 14 | Download start date-time: 2017-05-01 19:00:03.000 | 2017-05-02 01:14:55 HD Request # 14 | Using server: ds4.sierracharts.com port 10149 | 2017-05-02 01:14:55 Socket (18) | Creating socket. | 2017-05-02 01:14:55 HD Request # 14 | Setting DTC encoding to Binary VLS | 2017-05-02 01:14:55 HD Request # 14 | Sending historical data logon request message. | 2017-05-02 01:14:55 HD Request # 14 | Requesting Intraday data. Start date-time: 2017-05-01 19:00:03. Record interval: 0. Symbol: NISS-NYSE | 2017-05-02 01:14:55 HD Request # 14 | Decompressing data. | 2017-05-02 01:14:55 HD Request # 14 | Receiving Intraday data for NISS-NYSE starting at 2017-05-01 19:00:03 | 2017-05-02 01:14:55 Socket (18) | Initiating close of socket by core. | 2017-05-02 01:14:55 Socket (18) | Shutdown started. Waiting for graceful close. | 2017-05-02 01:14:55 Historical data download thread signaled to stop. | 2017-05-02 01:14:55 HD Request # 14 | Received 1 record from 2017-05-01 19:00:03 to 2017-05-01 19:00:03 (0.0 seconds) and wrote 0 records for NISS-NYSE | 2017-05-02 01:14:55 HD Request # 14 | Intraday download COMPLETE for NISS-NYSE. Completion time: 0s. Unique request ID: 13 | 2017-05-02 01:14:55 Removed historical data download ID 13 | 2017-05-02 01:14:55 Real-time Intraday chart data file updates started for NISS-NYSE | 2017-05-02 01:14:55 Intraday chart data file opened for NISS-NYSE | 2017-05-02 01:14:55 HD Request # 15 | Downloading Intraday chart data for F.US.GCEM17 to the file F.US.GCEM17.scid. Service: cqg | 2017-05-02 01:14:55 HD Request # 15 | Download start date-time: 2017-05-01 23:30:12.000 | 2017-05-02 01:14:55 HD Request # 15 | Using server: ds3.sierracharts.com port 10149 | 2017-05-02 01:14:55 Socket (19) | Creating socket. | 2017-05-02 01:14:55 Socket (18) | Socket gracefully closed by remote side. | 2017-05-02 01:14:55 Socket (18) | Closed. | 2017-05-02 01:14:55 HTTP connection to ds01.ddfplus.com:80 (7) | Socket gracefully closed by remote side. | 2017-05-02 01:14:56 HTTP connection to ds01.ddfplus.com:80 (7) | Received socket Close event | 2017-05-02 01:14:56 HTTP connection to ds01.ddfplus.com:80 (7) | Initiating close of socket by core. | 2017-05-02 01:14:56 HTTP connection to ds01.ddfplus.com:80 (7) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-05-02 01:14:56 HTTP connection to ds01.ddfplus.com:80 (7) | Closed. | 2017-05-02 01:14:56 HD Request # 15 | Setting DTC encoding to Binary VLS | 2017-05-02 01:14:56 HD Request # 15 | Sending historical data logon request message. | 2017-05-02 01:14:56 HD Request # 15 | Requesting Intraday data. Start date-time: 2017-05-01 23:30:12. Record interval: 0. Symbol: F.US.GCEM17 | 2017-05-02 01:14:56 HD Request # 15 | Decompressing data. | 2017-05-02 01:14:56 HD Request # 15 | Receiving Intraday data for F.US.GCEM17 starting at 2017-05-01 23:30:12 | 2017-05-02 01:14:56 HD Request # 15 | Timestamp of first Intraday data file record written: 2017-05-01 23:30:37 | 2017-05-02 01:14:56 Socket (19) | Initiating close of socket by core. | 2017-05-02 01:14:56 Socket (19) | Shutdown started. Waiting for graceful close. | 2017-05-02 01:14:56 Historical data download thread signaled to stop. | 2017-05-02 01:14:56 HD Request # 15 | Received 7264 records from 2017-05-01 23:30:12 to 2017-05-02 01:14:54 (104.7 minutes) and wrote 7263 records for F.US.GCEM17 | 2017-05-02 01:14:56 HD Request # 15 | Intraday download COMPLETE for F.US.GCEM17. Completion time: 1s. Unique request ID: 14 | 2017-05-02 01:14:56 Removed historical data download ID 14 | 2017-05-02 01:14:56 Real-time Intraday chart data file updates started for F.US.GCEM17 | 2017-05-02 01:14:56 Intraday chart data file opened for F.US.GCEM17 | 2017-05-02 01:14:56 HD Request # 16 | Downloading Intraday chart data for F.US.CLEM17 to the file F.US.CLEM17.scid. Service: cqg | 2017-05-02 01:14:56 HD Request # 16 | Download start date-time: 2017-05-01 23:30:14.000 | 2017-05-02 01:14:56 HD Request # 16 | Using server: ds4.sierracharts.com port 10149 | 2017-05-02 01:14:56 Socket (20) | Creating socket. | 2017-05-02 01:14:56 Socket (19) | Socket gracefully closed by remote side. | 2017-05-02 01:14:56 Socket (19) | Closed. | 2017-05-02 01:14:56 HD Request # 16 | Setting DTC encoding to Binary VLS | 2017-05-02 01:14:56 HD Request # 16 | Sending historical data logon request message. | 2017-05-02 01:14:56 HD Request # 16 | Requesting Intraday data. Start date-time: 2017-05-01 23:30:14. Record interval: 0. Symbol: F.US.CLEM17 | 2017-05-02 01:14:56 HD Request # 16 | Decompressing data. | 2017-05-02 01:14:56 HD Request # 16 | Receiving Intraday data for F.US.CLEM17 starting at 2017-05-01 23:30:14 | 2017-05-02 01:14:56 HD Request # 16 | Timestamp of first Intraday data file record written: 2017-05-01 23:31:13 | 2017-05-02 01:14:56 Socket (20) | Initiating close of socket by core. | 2017-05-02 01:14:56 Historical data download thread signaled to stop. | 2017-05-02 01:14:56 Socket (20) | Shutdown started. Waiting for graceful close. | 2017-05-02 01:14:56 HD Request # 16 | Received 4421 records from 2017-05-01 23:30:14 to 2017-05-02 01:14:53 (104.6 minutes) and wrote 4418 records for F.US.CLEM17 | 2017-05-02 01:14:56 HD Request # 16 | Intraday download COMPLETE for F.US.CLEM17. Completion time: 0s. Unique request ID: 15 | 2017-05-02 01:14:56 Removed historical data download ID 15 | 2017-05-02 01:14:56 Real-time Intraday chart data file updates started for F.US.CLEM17 | 2017-05-02 01:14:56 Intraday chart data file opened for F.US.CLEM17 | 2017-05-02 01:14:56 HD Request # 17 | Downloading Intraday chart data for F.US.EPM17 to the file F.US.EPM17.scid. Service: cqg | 2017-05-02 01:14:56 HD Request # 17 | Download start date-time: 2017-05-01 23:30:14.000 | 2017-05-02 01:14:56 HD Request # 17 | Using server: ds3.sierracharts.com port 10149 | 2017-05-02 01:14:56 Socket (21) | Creating socket. | 2017-05-02 01:14:56 Socket (20) | Socket gracefully closed by remote side. | 2017-05-02 01:14:56 Socket (20) | Closed. | 2017-05-02 01:14:56 HD Request # 17 | Setting DTC encoding to Binary VLS | 2017-05-02 01:14:57 HD Request # 17 | Sending historical data logon request message. | 2017-05-02 01:14:57 HD Request # 17 | Requesting Intraday data. Start date-time: 2017-05-01 23:30:14. Record interval: 0. Symbol: F.US.EPM17 | 2017-05-02 01:14:57 HD Request # 17 | Decompressing data. | 2017-05-02 01:14:57 HD Request # 17 | Receiving Intraday data for F.US.EPM17 starting at 2017-05-01 23:30:14 | 2017-05-02 01:14:57 HD Request # 17 | Timestamp of first Intraday data file record written: 2017-05-01 23:30:30 | 2017-05-02 01:14:57 Socket (21) | Initiating close of socket by core. | 2017-05-02 01:14:57 Socket (21) | Shutdown started. Waiting for graceful close. | 2017-05-02 01:14:57 Historical data download thread signaled to stop. | 2017-05-02 01:14:57 HD Request # 17 | Received 3728 records from 2017-05-01 23:30:14 to 2017-05-02 01:14:55 (104.7 minutes) and wrote 3726 records for F.US.EPM17 | 2017-05-02 01:14:57 HD Request # 17 | Intraday download COMPLETE for F.US.EPM17. Completion time: 0s. Unique request ID: 16 | 2017-05-02 01:14:57 Removed historical data download ID 16 | 2017-05-02 01:14:57 Real-time Intraday chart data file updates started for F.US.EPM17 | 2017-05-02 01:14:57 Intraday chart data file opened for F.US.EPM17 | 2017-05-02 01:14:57 HD Request # 18 | Downloading Intraday chart data for F.US.ENQM17 to the file F.US.ENQM17.scid. Service: cqg | 2017-05-02 01:14:57 HD Request # 18 | Download start date-time: 2017-05-01 23:30:12.000 | 2017-05-02 01:14:57 HD Request # 18 | Using server: ds4.sierracharts.com port 10149 | 2017-05-02 01:14:57 Socket (22) | Creating socket. | 2017-05-02 01:14:57 Socket (21) | Socket gracefully closed by remote side. | 2017-05-02 01:14:57 Socket (21) | Closed. | 2017-05-02 01:14:57 HD Request # 18 | Setting DTC encoding to Binary VLS | 2017-05-02 01:14:57 HD Request # 18 | Sending historical data logon request message. | 2017-05-02 01:14:57 HD Request # 18 | Requesting Intraday data. Start date-time: 2017-05-01 23:30:12. Record interval: 0. Symbol: F.US.ENQM17 | 2017-05-02 01:14:57 HD Request # 18 | Decompressing data. | 2017-05-02 01:14:57 HD Request # 18 | Receiving Intraday data for F.US.ENQM17 starting at 2017-05-01 23:30:12 | 2017-05-02 01:14:57 HD Request # 18 | Timestamp of first Intraday data file record written: 2017-05-01 23:32:13 | 2017-05-02 01:14:57 Socket (22) | Initiating close of socket by core. | 2017-05-02 01:14:57 Historical data download thread signaled to stop. | 2017-05-02 01:14:57 Socket (22) | Shutdown started. Waiting for graceful close. | 2017-05-02 01:14:57 HD Request # 18 | Received 1663 records from 2017-05-01 23:30:12 to 2017-05-02 01:14:46 (104.6 minutes) and wrote 1662 records for F.US.ENQM17 | 2017-05-02 01:14:57 HD Request # 18 | Intraday download COMPLETE for F.US.ENQM17. Completion time: 0s. Unique request ID: 17 | 2017-05-02 01:14:57 Removed historical data download ID 17 | 2017-05-02 01:14:57 Real-time Intraday chart data file updates started for F.US.ENQM17 | 2017-05-02 01:14:57 Intraday chart data file opened for F.US.ENQM17 | 2017-05-02 01:14:57 HD Request # 19 | Downloading Intraday chart data for TICK-NYSE to the file TICK-NYSE.scid. Service: statscalc | 2017-05-02 01:14:57 HD Request # 19 | Download start date-time: 2017-05-01 19:00:03.000 | 2017-05-02 01:14:57 HD Request # 19 | Using server: ds3.sierracharts.com port 10149 | 2017-05-02 01:14:57 Socket (23) | Creating socket. | 2017-05-02 01:14:57 Socket (22) | Socket gracefully closed by remote side. | 2017-05-02 01:14:57 Socket (22) | Closed. | 2017-05-02 01:14:57 HD Request # 19 | Setting DTC encoding to Binary VLS | 2017-05-02 01:14:57 HD Request # 19 | Sending historical data logon request message. | 2017-05-02 01:14:57 HD Request # 19 | Requesting Intraday data. Start date-time: 2017-05-01 19:00:03. Record interval: 0. Symbol: TICK-NYSE | 2017-05-02 01:14:58 HD Request # 19 | Decompressing data. | 2017-05-02 01:14:58 HD Request # 19 | Receiving Intraday data for TICK-NYSE starting at 2017-05-01 19:00:03 | 2017-05-02 01:14:58 Socket (23) | Initiating close of socket by core. | 2017-05-02 01:14:58 Historical data download thread signaled to stop. | 2017-05-02 01:14:58 Socket (23) | Shutdown started. Waiting for graceful close. | 2017-05-02 01:14:58 HD Request # 19 | Received 1 record from 2017-05-01 19:00:03 to 2017-05-01 19:00:03 (0.0 seconds) and wrote 0 records for TICK-NYSE | 2017-05-02 01:14:58 HD Request # 19 | Intraday download COMPLETE for TICK-NYSE. Completion time: 0s. Unique request ID: 18 | 2017-05-02 01:14:58 Removed historical data download ID 18 | 2017-05-02 01:14:58 Real-time Intraday chart data file updates started for TICK-NYSE | 2017-05-02 01:14:58 Intraday chart data file opened for TICK-NYSE | 2017-05-02 01:14:58 Socket (23) | Socket gracefully closed by remote side. | 2017-05-02 01:14:58 Socket (23) | Closed. | 2017-05-02 01:14:58 |
| [2017-05-02 06:34:41] |
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This is the problem: CQG FIX Trading | Market data subscription for F.US.CLEM17 was unsuccessful. Text: Real-time data for instrument F.US.CLE (corresponding to ID = 2) are not allowed. | 2017-05-02 01:14:54
Symbol Error - F.US.CLEM17 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.CLE (corresponding to ID = 2) are not allowed. | 2017-05-02 01:14:54 CQG FIX Trading | Market data subscription for F.US.EPM17 was unsuccessful. Text: Real-time data for instrument F.US.EP (corresponding to ID = 3) are not allowed. | 2017-05-02 01:14:54 Symbol Error - F.US.EPM17 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.EP (corresponding to ID = 3) are not allowed. | 2017-05-02 01:14:54 CQG FIX Trading | Market data subscription for F.US.GCEM17 was unsuccessful. Text: Real-time data for instrument F.US.GCE (corresponding to ID = 1) are not allowed. | 2017-05-02 01:14:54 Symbol Error - F.US.GCEM17 is unknown, unavailable, or improperly formatted. Real-time data for instrument F.US.GCE (corresponding to ID = 1) are not allowed. | 2017-05-02 01:14:54 Refer to: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-02 12:48:19
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| [2017-05-02 06:50:54] |
| User968091 - Posts: 39 |
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I contacted CQG and they said I had to contact Sierra to fix the problem because its through you. It doesnt make sense that I wouldnt be getting data through CQG as I am authorized and it was just started last week. Let me know how to proceed.
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| [2017-05-02 07:05:49] |
| User968091 - Posts: 39 |
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I have a feeling this problem is because I was using the Sierra feed that expired today that I did not renew because I am using the CQG feed which should be active and working. My login and password that Advantage gave me for the CQG for Sierra are entered correctly. What should my next steps be?
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| [2017-05-02 07:17:07] |
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OK so we understand that you no longer want to use the Sierra Chart Exchange Data Feed and it was canceled at the end of last month. You need to follow the information here: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges Your broker needs to activate the exchanges. as I am authorized Clearly you are not.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-05-02 07:18:04
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| [2017-05-02 07:21:26] |
| User968091 - Posts: 39 |
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Everything is enabled and has been since 4/18. Email from Advantage Risk is below. I have the same username and the password they texted me in the system and it has been working fine until tonight. Scott, Your view only Sierra Chart set-up is complete. Your credentials are as followed: Login: ** Password: You will receive your password via text message to the cell phone number you provided. If you do not receive this text message within the next five minutes please call the Risk Department at (312)800-7171. Thank you, Advantage Futures Direct: 312-800-7184 Risk: 312-800-7171 www.advantagefutures.com Date Time Of Last Edit: 2017-05-02 14:29:59
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| [2017-05-02 12:30:25] |
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We will contact them for you. Could you also let us know their email address.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-02 13:12:39] |
| User968091 - Posts: 39 |
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RiskManagement@advantagefutures.com, jbaugh@advantagefutures.com
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| [2017-05-02 14:31:34] |
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They have been contacted.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-05-02 14:45:23] |
| User968091 - Posts: 39 |
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Issue resolved. Thanks.
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To post a message in this thread, you need to log in with your Sierra Chart account: