Support Board
Date/Time: Mon, 13 Jan 2025 18:37:48 +0000
Difference in chart values using same data feed of TD Ameritrade
View Count: 1031
| [2017-04-26 14:16:27] |
| naqviak - Posts: 22 |
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Hi I am running ThinkOrSwim and Sierra chart windows side by side. SC is connected to TDA. I am monitoring SPX500 on SC and SPX (assuming they are same) on ToS/ Issue is there is a small difference in the values reported. See attached image. ToS = 2391.51 SC = 2391.12 Diff = 0.39 What is the reason for this discrepancy? Note: I am evaluating SC with 15 day trial but have a funded account with TDA. |
 ToS vs SC value difference.JPG / V - Attached On 2017-04-26 14:15:05 UTC - Size: 83.61 KB - 296 views |
| [2017-04-26 17:36:58] |
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The SPX500 symbol in Sierra Chart is a CFD symbol and will not exactly match the actual S&P 500 cash index. You must use the Sierra Chart Exchange Data Feed for the real S&P 500 cash index: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AccessCashIndexMarketData Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-26 17:45:41] |
| naqviak - Posts: 22 |
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oh ok - does SC provide S&P 500 cash index? if so what is symbol in SC? I do not see live data feed from TD Ameritrade and IB when using $SPX
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| [2017-04-26 17:55:11] |
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Yes of course. We have answered this multiple times. Refer to the instructions here: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AccessCashIndexMarketData This is a separate service you have to pay for. In the case of Interactive Brokers you can use the Interactive Brokers symbol and you will find that in File >> Find Symbol>> IB Indexes. Refer to: http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-26 18:05:16] |
| naqviak - Posts: 22 |
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Which service package to I need to get cash index? Does SC provide option data?
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| [2017-04-26 18:11:06] |
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You can use any service package. You just need to follow through the instructions here and pay for and activate the data feed: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#AccessCashIndexMarketData If you want help with that, then add 25 USD to your account here: https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit And let us know when that is done. For options data you need to use Interactive Brokers. Refer to: http://www.sierrachart.com/index.php?page=doc/InteractiveBrokers.php Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-04-26 18:12:37
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