Support Board
Date/Time: Mon, 13 Jan 2025 17:22:50 +0000
some problem with Sierra's connecting to IQFEED
View Count: 1089
| [2017-04-25 18:15:14] |
| User364024 - Posts: 2 |
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[1] 2017-04-25 17:45:36 UTC | By : Garifulin1555 | Status : Open Reading Internal Order ID file. | 2017-04-25 13:37:08 Reading Trade Orders file. | 2017-04-25 13:37:08 Reading Trade Positions file. | 2017-04-25 13:37:08 Listening on UDP port 22903. | 2017-04-25 13:37:08 Software version: 1543 | 2017-04-25 13:37:08 Uses New Spreadsheets | 2017-04-25 13:37:08 Usage end date: 2017-05-09 | 2017-04-25 13:37:08 Enabled for: Advanced Features. | 2017-04-25 13:37:08 Enabled for: Advanced Features 2. | 2017-04-25 13:37:08 Enabled for: Sierra Chart Historical Data Service. | 2017-04-25 13:37:08 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-04-25 13:37:08 Current selected Data/Trading service: IQFeed | 2017-04-25 13:37:08 Chart Update Interval: 500 | 2017-04-25 13:37:08 Time Zone: -04:00:00 (EST-05EDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-04-25 13:37:08 2017-04-25 22:37:11 Local computer time | 2017-04-25 13:37:08 2017-04-25 17:37:11 Local computer time in UTC | 2017-04-25 13:37:08 2017-04-25 13:37:11 Local computer time in SC Time Zone | 2017-04-25 13:37:08 2017-04-25 17:37:13 Server time in UTC | 2017-04-25 13:37:08 Local computer UTC time and Server UTC time difference: 2 seconds. | 2017-04-25 13:37:08 Program path: C:\SierraChart\ | 2017-04-25 13:37:08 Data Files path: C:\SierraChart\Data\ | 2017-04-25 13:37:08 OS Version Number: 6.2 | 2017-04-25 13:37:08 Locale Setting: C | 2017-04-25 13:37:08 Checking for new symbol settings for service code dtn | 2017-04-25 13:37:08 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-04-25 13:37:08 Symbol settings are up-to-date for dtn | 2017-04-25 13:37:12 IQFeed | Connecting. | 2017-04-25 13:37:16 IQFeed | Connecting to Admin port 9300 | 2017-04-25 13:37:16 Socket (4) | Connected. | 2017-04-25 13:37:16 IQFeed | Connected to Admin port. | 2017-04-25 13:37:16 AdminMessage: S,REGISTER CLIENT APP COMPLETED, | 2017-04-25 13:37:17 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646441.80,0.05,, | 2017-04-25 13:37:17 HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-04-25 13:37:17 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-04-25 13:37:17 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-04-25 13:37:17 HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-25 13:37:17 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-04-25 13:37:17 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646441.89,0.08,, | 2017-04-25 13:37:18 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646441.97,0.09,, | 2017-04-25 13:37:19 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646442.06,0.09,, | 2017-04-25 13:37:20 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646442.14,0.09,, | 2017-04-25 13:37:21 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646442.23,0.10,, | 2017-04-25 13:37:22 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646442.31,0.10,, | 2017-04-25 13:37:23 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646442.40,0.10,, | 2017-04-25 13:37:24 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646442.48,0.10,, | 2017-04-25 13:37:25 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646442.57,0.10,, | 2017-04-25 13:37:26 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646442.65,0.10,, | 2017-04-25 13:37:27 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646442.74,0.10,, | 2017-04-25 13:37:28 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646442.82,0.10,, | 2017-04-25 13:37:29 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646442.91,0.10,, | 2017-04-25 13:37:30 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646442.99,0.10,, | 2017-04-25 13:37:31 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646443.08,0.10,, | 2017-04-25 13:37:32 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646443.16,0.10,, | 2017-04-25 13:37:33 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646443.25,0.10,, | 2017-04-25 13:37:34 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646443.33,0.10,, | 2017-04-25 13:37:35 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646443.42,0.10,, | 2017-04-25 13:37:36 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646443.50,0.10,, | 2017-04-25 13:37:37 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646443.59,0.10,, | 2017-04-25 13:37:38 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646443.67,0.10,, | 2017-04-25 13:37:39 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646443.76,0.10,, | 2017-04-25 13:37:40 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646443.84,0.10,, | 2017-04-25 13:37:41 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646443.93,0.10,, | 2017-04-25 13:37:42 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646444.01,0.10,, | 2017-04-25 13:37:43 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646444.10,0.10,, | 2017-04-25 13:37:44 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646444.18,0.10,, | 2017-04-25 13:37:45 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646444.27,0.10,, | 2017-04-25 13:37:46 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646444.35,0.10,, | 2017-04-25 13:37:47 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646444.44,0.10,, | 2017-04-25 13:37:48 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646444.52,0.10,, | 2017-04-25 13:37:49 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646444.61,0.10,, | 2017-04-25 13:37:50 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646444.69,0.10,, | 2017-04-25 13:37:51 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646444.78,0.10,, | 2017-04-25 13:37:52 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646444.86,0.10,, | 2017-04-25 13:37:53 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646444.95,0.10,, | 2017-04-25 13:37:54 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646445.03,0.10,, | 2017-04-25 13:37:55 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646445.12,0.10,, | 2017-04-25 13:37:56 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646445.20,0.10,, | 2017-04-25 13:37:57 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646445.29,0.10,, | 2017-04-25 13:37:58 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646445.37,0.10,, | 2017-04-25 13:37:59 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646445.46,0.10,, | 2017-04-25 13:38:00 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646445.54,0.10,, | 2017-04-25 13:38:01 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646445.63,0.10,, | 2017-04-25 13:38:02 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646445.71,0.10,, | 2017-04-25 13:38:03 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646445.80,0.10,, | 2017-04-25 13:38:04 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646445.88,0.10,, | 2017-04-25 13:38:05 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646445.97,0.10,, | 2017-04-25 13:38:06 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646446.05,0.10,, | 2017-04-25 13:38:07 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646446.14,0.10,, | 2017-04-25 13:38:08 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646446.22,0.10,, | 2017-04-25 13:38:09 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646446.31,0.10,, | 2017-04-25 13:38:10 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646446.39,0.10,, | 2017-04-25 13:38:11 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646446.48,0.10,, | 2017-04-25 13:38:12 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646446.56,0.10,, | 2017-04-25 13:38:13 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646446.65,0.10,, | 2017-04-25 13:38:14 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646446.73,0.10,, | 2017-04-25 13:38:15 AdminMessage: S,STATS,,,500,0,2,0,3,7,,,Not Connected,5.2.6.0,466081,44393.15,1.96,,646446.82,0.10,, | 2017-04-25 13:38:16 Service connection timed out. Will disconnect and retry. | 2017-04-25 13:38:16 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 13:38:16 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 13:38:16 Socket (4) | Shutdown and closed. | 2017-04-25 13:38:16 IQFeed | Disconnected from Admin port. | 2017-04-25 13:38:16 IQFeed | Disconnected. | 2017-04-25 13:38:16 Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 13:38:16 |
| [2017-04-25 18:24:32] |
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What you need to do in this particular case is follow step 11 here: DTN IQ Feed Data Service: Setup Instructions This should resolve the problem. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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