Support Board
Date/Time: Mon, 13 Jan 2025 18:43:36 +0000
Rithmic connection issue, please advise
View Count: 821
| [2017-04-25 14:28:12] |
| mattb - Posts: 30 |
|
Reading Internal Order ID file. | 2017-04-25 09:25:38 Reading Trade Orders file. | 2017-04-25 09:25:38 Reading Trade Positions file. | 2017-04-25 09:25:38 Listening on UDP port 22903. | 2017-04-25 09:25:38 Software version: 1543 | 2017-04-25 09:25:38 Uses New Spreadsheets | 2017-04-25 09:25:38 Usage end date: 2017-10-11 | 2017-04-25 09:25:38 Enabled for: Advanced Features. | 2017-04-25 09:25:38 Enabled for: Advanced Features 2. | 2017-04-25 09:25:38 Enabled for: Sierra Chart Historical Data Service. | 2017-04-25 09:25:38 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-04-25 09:25:38 Enabled for: INDEXES_DATA_BARCHART | 2017-04-25 09:25:38 Enabled for: CME (Trading Account Required) | 2017-04-25 09:25:38 Enabled for: CBOT (Trading Account Required) | 2017-04-25 09:25:38 Enabled for: COMEX (Trading Account Required) | 2017-04-25 09:25:38 Enabled for: NYMEX (Trading Account Required) | 2017-04-25 09:25:38 Received 2 data feed usernames. | 2017-04-25 09:25:38 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-04-25 09:25:38 Current selected Data/Trading service: Rithmic Trading | 2017-04-25 09:25:38 Chart Update Interval: 500 | 2017-04-25 09:25:38 Time Zone: -05:00:00 (CST-06CDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-04-25 09:25:38 2017-04-25 09:25:41 Local computer time | 2017-04-25 09:25:38 2017-04-25 14:25:41 Local computer time in UTC | 2017-04-25 09:25:38 2017-04-25 09:25:41 Local computer time in SC Time Zone | 2017-04-25 09:25:38 2017-04-25 14:25:19 Server time in UTC | 2017-04-25 09:25:38 Local computer UTC time and Server UTC time difference: 22 seconds. | 2017-04-25 09:25:38 Program path: C:\SierraChart3_Auto\ | 2017-04-25 09:25:38 Data Files path: C:\SierraChart3_Auto\Data\ | 2017-04-25 09:25:38 OS Version Number: 6.1 | 2017-04-25 09:25:38 Locale Setting: C | 2017-04-25 09:25:38 Checking for new symbol settings for service code rim | 2017-04-25 09:25:38 HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-04-25 09:25:38 Symbol settings are up-to-date for rim | 2017-04-25 09:25:42 Rithmic Trading | Port for executable: 55882 | 2017-04-25 09:25:46 Listening socket (760), port 55882 | Closed. | 2017-04-25 09:25:46 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:25:46 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:25:46 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:25:46 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:25:46 Rithmic Trading | Disconnected. | 2017-04-25 09:25:46 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:25:46 HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-04-25 09:25:47 HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-04-25 09:25:47 HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-04-25 09:25:47 HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-25 09:25:47 HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-04-25 09:25:47 Rithmic Trading | Port for executable: 55883 | 2017-04-25 09:25:48 Listening socket (900), port 55883 | Closed. | 2017-04-25 09:25:48 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:25:48 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:25:48 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:25:48 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:25:48 Rithmic Trading | Disconnected. | 2017-04-25 09:25:48 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:25:48 Rithmic Trading | Port for executable: 55885 | 2017-04-25 09:25:50 Listening socket (900), port 55885 | Closed. | 2017-04-25 09:25:50 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:25:50 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:25:50 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:25:50 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:25:50 Rithmic Trading | Disconnected. | 2017-04-25 09:25:50 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:25:50 Rithmic Trading | Port for executable: 55886 | 2017-04-25 09:25:52 Listening socket (900), port 55886 | Closed. | 2017-04-25 09:25:52 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:25:52 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:25:52 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:25:52 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:25:52 Rithmic Trading | Disconnected. | 2017-04-25 09:25:52 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:25:52 Rithmic Trading | Port for executable: 55887 | 2017-04-25 09:25:54 Listening socket (900), port 55887 | Closed. | 2017-04-25 09:25:54 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:25:54 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:25:54 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:25:54 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:25:54 Rithmic Trading | Disconnected. | 2017-04-25 09:25:54 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:25:54 Rithmic Trading | Port for executable: 55888 | 2017-04-25 09:25:56 Listening socket (900), port 55888 | Closed. | 2017-04-25 09:25:56 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:25:56 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:25:56 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:25:56 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:25:56 Rithmic Trading | Disconnected. | 2017-04-25 09:25:56 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:25:56 Rithmic Trading | Port for executable: 55889 | 2017-04-25 09:25:58 Listening socket (900), port 55889 | Closed. | 2017-04-25 09:25:58 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:25:58 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:25:58 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:25:58 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:25:58 Rithmic Trading | Disconnected. | 2017-04-25 09:25:58 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:25:58 Rithmic Trading | Port for executable: 55890 | 2017-04-25 09:26:00 Listening socket (900), port 55890 | Closed. | 2017-04-25 09:26:00 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:00 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:00 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:00 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:00 Rithmic Trading | Disconnected. | 2017-04-25 09:26:00 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:00 Rithmic Trading | Port for executable: 55891 | 2017-04-25 09:26:02 Listening socket (900), port 55891 | Closed. | 2017-04-25 09:26:02 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:02 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:02 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:02 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:02 Rithmic Trading | Disconnected. | 2017-04-25 09:26:02 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:02 Rithmic Trading | Port for executable: 55893 | 2017-04-25 09:26:04 Listening socket (900), port 55893 | Closed. | 2017-04-25 09:26:04 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:04 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:04 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:04 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:04 Rithmic Trading | Disconnected. | 2017-04-25 09:26:04 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:04 Rithmic Trading | Port for executable: 55894 | 2017-04-25 09:26:06 Listening socket (900), port 55894 | Closed. | 2017-04-25 09:26:06 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:06 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:06 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:06 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:06 Rithmic Trading | Disconnected. | 2017-04-25 09:26:06 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:06 Rithmic Trading | Port for executable: 55895 | 2017-04-25 09:26:08 Listening socket (900), port 55895 | Closed. | 2017-04-25 09:26:08 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:08 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:08 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:08 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:08 Rithmic Trading | Disconnected. | 2017-04-25 09:26:08 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:08 Rithmic Trading | Port for executable: 55896 | 2017-04-25 09:26:10 Listening socket (900), port 55896 | Closed. | 2017-04-25 09:26:10 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:10 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:10 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:10 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:10 Rithmic Trading | Disconnected. | 2017-04-25 09:26:10 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:10 Rithmic Trading | Port for executable: 55898 | 2017-04-25 09:26:12 Listening socket (900), port 55898 | Closed. | 2017-04-25 09:26:12 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:12 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:12 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:12 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:12 Rithmic Trading | Disconnected. | 2017-04-25 09:26:12 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:12 Rithmic Trading | Port for executable: 55899 | 2017-04-25 09:26:14 Listening socket (900), port 55899 | Closed. | 2017-04-25 09:26:14 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:14 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:14 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:14 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:14 Rithmic Trading | Disconnected. | 2017-04-25 09:26:14 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:14 Rithmic Trading | Port for executable: 55900 | 2017-04-25 09:26:16 Listening socket (900), port 55900 | Closed. | 2017-04-25 09:26:16 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:16 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:16 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:16 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:16 Rithmic Trading | Disconnected. | 2017-04-25 09:26:16 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:16 Rithmic Trading | Port for executable: 55901 | 2017-04-25 09:26:18 Listening socket (900), port 55901 | Closed. | 2017-04-25 09:26:18 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:18 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:18 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:18 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:18 Rithmic Trading | Disconnected. | 2017-04-25 09:26:18 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:18 Rithmic Trading | Port for executable: 55902 | 2017-04-25 09:26:20 Listening socket (900), port 55902 | Closed. | 2017-04-25 09:26:20 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:20 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:20 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:20 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:20 Rithmic Trading | Disconnected. | 2017-04-25 09:26:20 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:20 Rithmic Trading | Port for executable: 55903 | 2017-04-25 09:26:22 Listening socket (900), port 55903 | Closed. | 2017-04-25 09:26:22 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:22 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:22 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:22 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:22 Rithmic Trading | Disconnected. | 2017-04-25 09:26:22 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:22 Rithmic Trading | Port for executable: 55904 | 2017-04-25 09:26:24 Listening socket (900), port 55904 | Closed. | 2017-04-25 09:26:24 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:24 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:24 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:24 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:24 Rithmic Trading | Disconnected. | 2017-04-25 09:26:24 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:24 Rithmic Trading | Port for executable: 55905 | 2017-04-25 09:26:26 Listening socket (900), port 55905 | Closed. | 2017-04-25 09:26:26 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:26 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:26 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:26 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:26 Rithmic Trading | Disconnected. | 2017-04-25 09:26:26 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:26 Rithmic Trading | Port for executable: 55907 | 2017-04-25 09:26:28 Listening socket (900), port 55907 | Closed. | 2017-04-25 09:26:28 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:28 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:28 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:28 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:28 Rithmic Trading | Disconnected. | 2017-04-25 09:26:28 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:28 Rithmic Trading | Port for executable: 55910 | 2017-04-25 09:26:30 Listening socket (900), port 55910 | Closed. | 2017-04-25 09:26:30 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:30 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:30 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:30 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:30 Rithmic Trading | Disconnected. | 2017-04-25 09:26:30 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:30 Rithmic Trading | Port for executable: 55911 | 2017-04-25 09:26:32 Listening socket (900), port 55911 | Closed. | 2017-04-25 09:26:32 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:32 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:32 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:32 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:32 Rithmic Trading | Disconnected. | 2017-04-25 09:26:32 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:32 Rithmic Trading | Port for executable: 55912 | 2017-04-25 09:26:34 Listening socket (900), port 55912 | Closed. | 2017-04-25 09:26:34 Rithmic Trading | Starting server: C:\SierraChart3_Auto\Rim\DTCBridge.exe | 2017-04-25 09:26:34 Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:26:34 * Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-25 09:26:34 To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-25 09:26:34 Rithmic Trading | Disconnected. | 2017-04-25 09:26:34 Will reconnect to the server in 2.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-25 09:26:34 |
| [2017-04-25 16:39:39] |
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This is the problem: Error running C:\SierraChart3_Auto\Rim\DTCBridge.exe. Windows error code 2: The system cannot find the file specified. | 2017-04-25 09:25:46 *
Are you running any security software that may have deleted this file? The first step is to update Sierra Chart again following these instructions here: http://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate This will install the missing file. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-25 16:56:40] |
| mattb - Posts: 30 |
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Update did not solve the problem. no security software issues. still unable to connect
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| [2017-04-25 17:19:30] |
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We are calling you now to see how to help with this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-25 17:23:54] |
| mattb - Posts: 30 |
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just stepped away from desk, please call again
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| [2017-04-25 17:54:02] |
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For the record the issue is caused by the Webroot security program. It is deleting the Rithmic DTC bridge program. Also the entire Sierra Chart folder is being set to read-only. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-04-25 17:54:29
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| [2017-04-25 18:17:03] |
| mattb - Posts: 30 |
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Yes, problem resolved. thank you
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| [2017-04-25 18:21:16] |
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This is good to know.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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