Support Board
Date/Time: Mon, 13 Jan 2025 18:17:42 +0000
MDHG Issue
View Count: 610
[2017-04-25 03:47:34] |
User173602 - Posts: 16 |
Support, Noticed this when logging in to SC and opening a standard chartbook that has the Market Depth Historical Graph. I have several iterations of this with the most recent being the bottom graph of the two graphs. No depth is coming through. Updated software, rebooted PC, started SC again, connected, disconnected data feed several times and no dice. Please advise. |
MDHG_SC_Support.jpg / V - Attached On 2017-04-25 03:46:07 UTC - Size: 136.42 KB - 264 views |
[2017-04-25 04:23:29] |
User173602 - Posts: 16 |
Interestingly enough, it just started working. Perhaps a data feed issue with the SC data (Barchart issue?) ??
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MDHG_SC_Support_2.jpg / V - Attached On 2017-04-25 04:23:26 UTC - Size: 84.34 KB - 263 views |
[2017-04-25 04:45:38] |
Sierra Chart Engineering - Posts: 104368 |
Not sure. This is the relevant documentation: https://www.sierrachart.com/index.php?page=doc/MarketDepthHistoricalGraph.php#MarketDepthHistoricalGraphNotDisplaying Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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