Support Board
Date/Time: Mon, 13 Jan 2025 09:29:08 +0000
Why is my SPOO data delayed
View Count: 1038
[2017-04-19 14:23:25] |
User645494 - Posts: 2 |
I bought the data but it is still delayed. Please tell me why?
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[2017-04-19 17:00:17] |
Sierra Chart Engineering - Posts: 104368 |
When communicating to us, it is important to use clear and accurate terminology. "SPOO" looks like a stock symbol to us. Tell us the specific symbol that is not real-time and if you are referring to futures data on the CME, then you must connect to your trading account. Refer to: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-04-20 07:50:06] |
User645494 - Posts: 2 |
The symbol is "ESM17"
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[2017-04-20 14:57:29] |
Sierra Chart Engineering - Posts: 104368 |
Who is your futures trading broker/service? You need to follow through the instructions here to connect to that service: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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