Support Board
Date/Time: Mon, 13 Jan 2025 14:35:09 +0000
Advance study not loading with new release
View Count: 689
| [2017-04-19 14:20:22] |
| Marc P - Posts: 29 |
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This morning When I opened my Sierra Chart program my custom study (EMiniPlayer) loaded as per usual. After following the Sierra Chart prompt to download a new version of the software, my Custom study is not loading. Can someone please check this for me and advise me how to remedy this? Thank you, Marc Date Time Of Last Edit: 2017-04-19 14:20:57
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| [2017-04-19 14:54:15] |
| cmet - Posts: 577 |
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Have the same issue with a custom study that I'm using and have been using for a very long time without issues.
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| [2017-04-19 16:06:52] |
| natanibz - Posts: 135 |
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1544 Release Date: 2017-04-15 Removed support for custom studies compiled with version 1224 and earlier. This needed to be done in order to make code maintenance easier for us. The studies will simply need to be recompiled on the newer versions using the current SierraChart.h header file. This is all. https://www.sierrachart.com/index.php?page=doc/Whats_New.php I have the same problem. I don't know how recompile the custom studies. Do you know do it? Date Time Of Last Edit: 2017-04-19 16:07:55
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| [2017-04-19 16:49:16] |
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We apologize for this. We realize this was a mistake and it is causing more of an issue than we realized. We are going to be restoring support for custom DLL studies for version 1224 and earlier. This will be out in a few hours. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-21 14:08:00] |
| Marc P - Posts: 29 |
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Custom DLL study is still not loading. Third day that I cannot use Sierra Charts. |
| [2017-04-21 14:12:32] |
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Update Sierra Chart through Help >> Download Prerelease.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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