Support Board
Date/Time: Mon, 13 Jan 2025 14:35:45 +0000
missing data forex
View Count: 527
[2017-04-18 20:23:50] |
N!co - Posts: 140 |
hi , i have quite a few symbols with the same problem of missing data please have a look at this audjpy example http://www.sierrachart.com/image.php?Image=1492546862302.png please advice what could be the issue Thank you very much |
[2017-04-18 22:08:51] |
Sierra Chart Engineering - Posts: 104368 |
Follow the instructions here to update to the current version of Sierra Chart: Software Download: Fast Update And follow the instructions here for missing data: Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-04-18 22:40:35] |
N!co - Posts: 140 |
downloaded the new version and deleted and refreshed the data still there are symbols with gaps and very little data http://www.sierrachart.com/image.php?Image=1492555164965.png |
[2017-04-18 23:15:32] |
Sierra Chart Engineering - Posts: 104368 |
We see that you are using a sub instance of Sierra Chart. Therefore in this case, refer to: Using DTC Server for Data and Trading in Another Sierra Chart Instance: Historical Data and Missing Historical Data Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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