Support Board
Date/Time: Mon, 13 Jan 2025 12:01:05 +0000
Chartbook fails to appear in Recent File List
View Count: 1009
| [2017-04-18 11:49:29] |
| DabbaDo - Posts: 148 |
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This is weird and hard to explain. The attached chartbook is very simple, but when I open it (SC 1544) it does NOT appear in the Recent File list. Steps to reproduce on my machine: 1. File + Clear Recent File List 2. File + Open Chartbook + select Debug2 At this point I do NOT see Debug2.cht in the recent file list. It is empty. 3. File + Close Chartbook At this point I do NOT see Debug2.cht in the recent file list. It is empty. (But, if I would select the empty 1 line in the recent file list, Debug2.cht would open.) 4. File + Open Chartbook + select any other chartbook, e.g. Tmp1.cht At this point the recent file list is: 1 Tmp1.cht 2 Debug2.cht 5. On Tmp1.cht, do File + Close Chartbook On Debug2.cht, do File + Close Chartbook At this point the recent file list is the same as above. 6. File + select Tmp1.cht from the recent file list Debug2.cht opens, NOT Tmp1.cht This does not happen with most chartbooks. So far it only happens on Debug2.cht and a Debug.cht from which I did Save As and deleted a bunch of studies. So 2 problem chartbooks out of 60+. I have seen this happen on two different instances/folders. I didn't see this behavior until recently, maybe 1540 or thereafter Cheers, Dale |
 Debug2.cht - Attached On 2017-04-18 11:36:43 UTC - Size: 21.89 KB - 216 views |
| [2017-04-18 13:50:49] |
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We are testing this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-18 15:21:21] |
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This problem related to some abnormal behavior related to the menus managed by the operating system. We implemented a workaround. Follow the instructions here to update to the current version: Software Download: Fast Update Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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