Support Board
Date/Time: Mon, 13 Jan 2025 09:28:09 +0000
ds4.sierracharts.com Data Server Keeps Disconnecting - No live data feed
View Count: 1030
| [2017-04-14 16:14:38] |
| User99582 - Posts: 8 |
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Keep getting a loop of "resolved address ds4.sierracharts.com to IP 192.81.56.146" and "Shutdown and closed" from the server side. Traceroute completes by hop 10 to - 33 ms 32 ms 31 ms 146-56-81-192-static.prioritycolo.com [192.81.56.146] Ping test succeeds with - Reply from 192.81.56.146: bytes=32 time=32ms TTL=119 Looks like I'm not the only one... please resolve, thanks. |
| [2017-04-14 16:19:16] |
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This is now resolved. Although the markets are closed today other than Bitcoin related markets. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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