Support Board
Date/Time: Mon, 13 Jan 2025 09:43:41 +0000
Issues with opening Historical 2 Days charts using sc.OpenChartOrGetChartReference
View Count: 699
| [2017-04-12 14:44:25] |
| GmA - Posts: 20 |
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Dear Support Board! Thank you very much for implementing the parameter HistoricalChartBarPeriodLengthInDays in s_ACSOpenChartParameters structure. I can now open different fractions of historical daily chart like 2,3 Days. At the same time, when, for example, 2-Days Historical Chart was open by sc.OpenChartOrGetChartReference and, later on, chart with my study (or just my study) is restarted, another 2-Days Historical Chart is open instead of returning the reference to the existing chart. By other words, 2-Days (or 3 or 5 days) chart can not be found by sc.OpenChartOrGetChartReference function from the list of open charts. With 1-Day Historical chart it works fine and such chart is found on the next calls of the function. Could you please advise if this is an issue with sc.OpenChartOrGetChartReference or I need to take some special settings or the parameters into consideration. Thank you very much in advance and With kind regards GmA |
| [2017-04-12 15:28:58] |
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We are checking on this now.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-20 13:32:42] |
| GmA - Posts: 20 |
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Dear Support Board! Any update on your checks? Thank you in advance and With kind regards GmA |
| [2017-04-20 17:52:26] |
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This was already resolved. Update to the latest prerelease: http://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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