Support Board
Date/Time: Mon, 13 Jan 2025 09:06:31 +0000
How do you back up your data?
View Count: 1063
| [2017-04-09 18:53:42] |
| User472428 - Posts: 1 |
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We backed up the data, after deleting the scid files, to a thumbdrive and installed on another computer with sierra and I still get my old charts. Whats the correct way to backup so I can take my workspace from one computer to another? Since I am an infinity customer do I have to pay for sierra charts support? Thank You for your support! Margaret Date Time Of Last Edit: 2017-04-09 19:43:29
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| [2017-04-10 10:16:10] |
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If you are using Sierra Chart provided by TransAct/Infinity, you must install the Transact software on the system where you will be using Sierra Chart. That software will install Sierra Chart. You must go through this procedure. After that you need to follow through the instructions here: https://www.sierrachart.com/index.php?page=doc/helpdetails15.html#UpdatingExistingInstallationWithFilesSettingsFromAnotherInstallation An easier way is to use a direct account: Direct Sierra Chart Account Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-04-10 10:18:55
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