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Date/Time: Mon, 13 Jan 2025 08:45:10 +0000



Connection problem with CTS FIX

View Count: 1081

[2017-04-05 12:13:17]
gretaro - Posts: 3
Can you help?

I get this error when trying to connect with CTS FIX:

Reading Internal Order ID file. | 2017-04-05 11:30:59
Reading Trade Orders file. | 2017-04-05 11:30:59
Reading Trade Positions file. | 2017-04-05 11:30:59
Error binding to UDP port 22903. Windows error code 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted. | 2017-04-05 11:30:59
Software version: 1540 | 2017-04-05 11:30:59
Uses New Spreadsheets | 2017-04-05 11:30:59
Usage end date: 2017-04-25 | 2017-04-05 11:30:59
Enabled for: Advanced Features. | 2017-04-05 11:30:59
Enabled for: Advanced Features 2. | 2017-04-05 11:30:59
Enabled for: Sierra Chart Historical Data Service. | 2017-04-05 11:30:59
Allow Support for Sierra Chart Data Feeds is enabled. | 2017-04-05 11:30:59
Current selected Data/Trading service: CTS T4 FIX | 2017-04-05 11:30:59
Chart Update Interval: 500 | 2017-04-05 11:30:59
Time Zone: +00:00:00 (UTC+00) | 2017-04-05 11:30:59
2017-04-05 11:31:01 Local computer time | 2017-04-05 11:30:59
2017-04-05 11:31:01 Local computer time in UTC | 2017-04-05 11:30:59
2017-04-05 11:31:01 Local computer time in SC Time Zone | 2017-04-05 11:30:59
2017-04-05 11:36:14 Server time in UTC | 2017-04-05 11:30:59
Local computer UTC time and Server UTC time difference: 313 seconds. | 2017-04-05 11:30:59
Notice: Your computer's clock is off by 313 seconds. For help with this, press the 'Send for Analysis' button. | 2017-04-05 11:30:59
Program path: C:\ZenFire\SierraChart\ | 2017-04-05 11:30:59
Data Files path: C:\ZenFire\SierraChart\Data\ | 2017-04-05 11:30:59
OS Version Number: 6.1 | 2017-04-05 11:30:59
Locale Setting: C | 2017-04-05 11:30:59

Checking for new symbol settings for service code cts | 2017-04-05 11:30:59
HTTPS connection to www.sierrachart.com:443 (3) | Creating socket. Using TLS 1.2. | 2017-04-05 11:30:59
Symbol settings are up-to-date for cts | 2017-04-05 11:30:59

CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2017-04-05 11:31:06
CTS T4 FIX | Firm: PTP | 2017-04-05 11:31:06
CTS FIX socket (4) | Creating socket. Using TLS 1.0. | 2017-04-05 11:31:07
HTTPS connection to www.sierrachart.com:443 (3) | Received socket Close event | 2017-04-05 11:31:07
HTTPS connection to www.sierrachart.com:443 (3) | Socket gracefully closed by remote side. | 2017-04-05 11:31:07
HTTPS connection to www.sierrachart.com:443 (3) | Initiating close of socket by core. | 2017-04-05 11:31:07
HTTPS connection to www.sierrachart.com:443 (3) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-05 11:31:07
HTTPS connection to www.sierrachart.com:443 (3) | Closed. | 2017-04-05 11:31:07
CTS FIX: Sending the Logon message. | 2017-04-05 11:31:07
CTS FIX socket (4) | Received socket Close event | 2017-04-05 11:31:07
CTS FIX: Received a FIX message from an unknown sender. Expected "PTP", but received "". | 2017-04-05 11:31:07 *
CTS FIX socket (4) | Socket gracefully closed by remote side. | 2017-04-05 11:31:07
FIX Message: 8=FIX.4.29=10335=334=149=56=50=T4FIX52=20170405-11:36:20.45645=1372=A373=1058=Sending Time Accuracy problem10=191 | 2017-04-05 11:31:07 *
CTS FIX: Received a FIX message intended for a different target. Expected "SierraChart", but received "". | 2017-04-05 11:31:07 *
FIX Message: 8=FIX.4.29=10335=334=149=56=50=T4FIX52=20170405-11:36:20.45645=1372=A373=1058=Sending Time Accuracy problem10=191 | 2017-04-05 11:31:07 *
CTS FIX: Received a FIX message from an unknown sender. Expected "PTP", but received "". | 2017-04-05 11:31:07 *
FIX Message: 8=FIX.4.29=11135=534=249=56=50=T4FIX52=20170405-11:36:20.45658=FIXLogin Time Tag Accuracy Problem - Out of time window10=231 | 2017-04-05 11:31:07 *
CTS FIX: Received a FIX message intended for a different target. Expected "SierraChart", but received "". | 2017-04-05 11:31:07 *
FIX Message: 8=FIX.4.29=11135=534=249=56=50=T4FIX52=20170405-11:36:20.45658=FIXLogin Time Tag Accuracy Problem - Out of time window10=231 | 2017-04-05 11:31:07 *
CTS FIX socket (4) | Initiating close of socket by core. | 2017-04-05 11:31:07
CTS FIX socket (4) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-05 11:31:07
CTS FIX socket (4) | Closed. | 2017-04-05 11:31:07
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2017-04-05 11:31:07
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-05 11:31:07
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-05 11:31:07
CTS T4 FIX | Disconnected. | 2017-04-05 11:31:07
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-05 11:31:07

CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2017-04-05 11:31:10
CTS T4 FIX | Firm: PTP | 2017-04-05 11:31:10
CTS FIX socket (5) | Creating socket. Using TLS 1.0. | 2017-04-05 11:31:10
CTS FIX: Sending the Logon message. | 2017-04-05 11:31:11
CTS FIX socket (5) | Received socket Close event | 2017-04-05 11:31:11
CTS FIX socket (5) | Socket gracefully closed by remote side. | 2017-04-05 11:31:11
CTS FIX: Received a FIX message from an unknown sender. Expected "PTP", but received "". | 2017-04-05 11:31:11 *
FIX Message: 8=FIX.4.29=10335=334=149=56=50=T4FIX52=20170405-11:36:24.21445=1372=A373=1058=Sending Time Accuracy problem10=187 | 2017-04-05 11:31:11 *
CTS FIX: Received a FIX message intended for a different target. Expected "SierraChart", but received "". | 2017-04-05 11:31:11 *
FIX Message: 8=FIX.4.29=10335=334=149=56=50=T4FIX52=20170405-11:36:24.21445=1372=A373=1058=Sending Time Accuracy problem10=187 | 2017-04-05 11:31:11 *
CTS FIX: Received a FIX message from an unknown sender. Expected "PTP", but received "". | 2017-04-05 11:31:11 *
FIX Message: 8=FIX.4.29=11135=534=249=56=50=T4FIX52=20170405-11:36:24.21458=FIXLogin Time Tag Accuracy Problem - Out of time window10=227 | 2017-04-05 11:31:11 *
CTS FIX: Received a FIX message intended for a different target. Expected "SierraChart", but received "". | 2017-04-05 11:31:11 *
FIX Message: 8=FIX.4.29=11135=534=249=56=50=T4FIX52=20170405-11:36:24.21458=FIXLogin Time Tag Accuracy Problem - Out of time window10=227 | 2017-04-05 11:31:11 *
CTS FIX socket (5) | Initiating close of socket by core. | 2017-04-05 11:31:11
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2017-04-05 11:31:11
CTS FIX socket (5) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-05 11:31:11
CTS FIX socket (5) | Closed. | 2017-04-05 11:31:11
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-05 11:31:11
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-05 11:31:11
CTS T4 FIX | Disconnected. | 2017-04-05 11:31:11
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-05 11:31:11

CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2017-04-05 11:31:14
CTS T4 FIX | Firm: PTP | 2017-04-05 11:31:14
CTS FIX socket (6) | Creating socket. Using TLS 1.0. | 2017-04-05 11:31:14
CTS FIX: Sending the Logon message. | 2017-04-05 11:31:14
CTS FIX: Received a FIX message from an unknown sender. Expected "PTP", but received "". | 2017-04-05 11:31:15 *
FIX Message: 8=FIX.4.29=10335=334=149=56=50=T4FIX52=20170405-11:36:27.98045=1372=A373=1058=Sending Time Accuracy problem10=200 | 2017-04-05 11:31:15 *
CTS FIX: Received a FIX message intended for a different target. Expected "SierraChart", but received "". | 2017-04-05 11:31:15 *
CTS FIX socket (6) | Socket gracefully closed by remote side. | 2017-04-05 11:31:15
FIX Message: 8=FIX.4.29=10335=334=149=56=50=T4FIX52=20170405-11:36:27.98045=1372=A373=1058=Sending Time Accuracy problem10=200 | 2017-04-05 11:31:15 *
CTS FIX socket (6) | Received socket Close event | 2017-04-05 11:31:15
CTS FIX: Received a FIX message from an unknown sender. Expected "PTP", but received "". | 2017-04-05 11:31:15 *
FIX Message: 8=FIX.4.29=11135=534=249=56=50=T4FIX52=20170405-11:36:27.98058=FIXLogin Time Tag Accuracy Problem - Out of time window10=240 | 2017-04-05 11:31:15 *
CTS FIX: Received a FIX message intended for a different target. Expected "SierraChart", but received "". | 2017-04-05 11:31:15 *
FIX Message: 8=FIX.4.29=11135=534=249=56=50=T4FIX52=20170405-11:36:27.98058=FIXLogin Time Tag Accuracy Problem - Out of time window10=240 | 2017-04-05 11:31:15 *
CTS FIX socket (6) | Initiating close of socket by core. | 2017-04-05 11:31:15
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2017-04-05 11:31:15
CTS FIX socket (6) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-05 11:31:15
CTS FIX socket (6) | Closed. | 2017-04-05 11:31:15
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-05 11:31:15
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-05 11:31:15
CTS T4 FIX | Disconnected. | 2017-04-05 11:31:15
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-05 11:31:15

CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2017-04-05 11:31:18
CTS T4 FIX | Firm: PTP | 2017-04-05 11:31:18
CTS FIX socket (7) | Creating socket. Using TLS 1.0. | 2017-04-05 11:31:18
CTS FIX: Sending the Logon message. | 2017-04-05 11:31:18
CTS FIX: Received a FIX message from an unknown sender. Expected "PTP", but received "". | 2017-04-05 11:31:19 *
FIX Message: 8=FIX.4.29=10335=334=149=56=50=T4FIX52=20170405-11:36:31.91045=1372=A373=1058=Sending Time Accuracy problem10=188 | 2017-04-05 11:31:19 *
CTS FIX: Received a FIX message intended for a different target. Expected "SierraChart", but received "". | 2017-04-05 11:31:19 *
FIX Message: 8=FIX.4.29=10335=334=149=56=50=T4FIX52=20170405-11:36:31.91045=1372=A373=1058=Sending Time Accuracy problem10=188 | 2017-04-05 11:31:19 *
CTS FIX socket (7) | Received socket Close event | 2017-04-05 11:31:19
CTS FIX socket (7) | Socket gracefully closed by remote side. | 2017-04-05 11:31:19
CTS FIX: Received a FIX message from an unknown sender. Expected "PTP", but received "". | 2017-04-05 11:31:19 *
FIX Message: 8=FIX.4.29=11135=534=249=56=50=T4FIX52=20170405-11:36:31.91058=FIXLogin Time Tag Accuracy Problem - Out of time window10=228 | 2017-04-05 11:31:19 *
CTS FIX: Received a FIX message intended for a different target. Expected "SierraChart", but received "". | 2017-04-05 11:31:19 *
FIX Message: 8=FIX.4.29=11135=534=249=56=50=T4FIX52=20170405-11:36:31.91058=FIXLogin Time Tag Accuracy Problem - Out of time window10=228 | 2017-04-05 11:31:19 *
CTS FIX socket (7) | Initiating close of socket by core. | 2017-04-05 11:31:19
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2017-04-05 11:31:19
CTS FIX socket (7) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-05 11:31:19
CTS FIX socket (7) | Closed. | 2017-04-05 11:31:19
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-05 11:31:19
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-05 11:31:19
CTS T4 FIX | Disconnected. | 2017-04-05 11:31:19
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-05 11:31:19
File >> Disconnect selected. | 2017-04-05 11:31:21
CTS T4 FIX | Disconnected. | 2017-04-05 11:31:21

CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2017-04-05 12:04:53
CTS T4 FIX | Firm: PTP | 2017-04-05 12:04:53
CTS FIX socket (24) | Creating socket. Using TLS 1.0. | 2017-04-05 12:04:53
CTS FIX: Sending the Logon message. | 2017-04-05 12:04:53
CTS FIX: Received a FIX message from an unknown sender. Expected "PTP", but received "". | 2017-04-05 12:04:54 *
CTS FIX socket (24) | Socket gracefully closed by remote side. | 2017-04-05 12:04:54
CTS FIX socket (24) | Received socket Close event | 2017-04-05 12:04:54
FIX Message: 8=FIX.4.29=10335=334=149=56=50=T4FIX52=20170405-12:10:09.12045=1372=A373=1058=Sending Time Accuracy problem10=179 | 2017-04-05 12:04:54 *
CTS FIX: Received a FIX message intended for a different target. Expected "SierraChart", but received "". | 2017-04-05 12:04:54 *
FIX Message: 8=FIX.4.29=10335=334=149=56=50=T4FIX52=20170405-12:10:09.12045=1372=A373=1058=Sending Time Accuracy problem10=179 | 2017-04-05 12:04:54 *
CTS FIX: Received a FIX message from an unknown sender. Expected "PTP", but received "". | 2017-04-05 12:04:54 *
FIX Message: 8=FIX.4.29=11135=534=249=56=50=T4FIX52=20170405-12:10:09.12058=FIXLogin Time Tag Accuracy Problem - Out of time window10=219 | 2017-04-05 12:04:54 *
CTS FIX: Received a FIX message intended for a different target. Expected "SierraChart", but received "". | 2017-04-05 12:04:54 *
FIX Message: 8=FIX.4.29=11135=534=249=56=50=T4FIX52=20170405-12:10:09.12058=FIXLogin Time Tag Accuracy Problem - Out of time window10=219 | 2017-04-05 12:04:54 *
CTS FIX socket (24) | Initiating close of socket by core. | 2017-04-05 12:04:54
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2017-04-05 12:04:54
CTS FIX socket (24) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-05 12:04:54
CTS FIX socket (24) | Closed. | 2017-04-05 12:04:54
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-05 12:04:54
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-05 12:04:54
CTS T4 FIX | Disconnected. | 2017-04-05 12:04:54
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-05 12:04:54

CTS T4 FIX | Connecting to CTS Simulation server fix-sim.t4login.com:10443 | 2017-04-05 12:04:57
CTS T4 FIX | Firm: PTP | 2017-04-05 12:04:57
CTS FIX socket (25) | Creating socket. Using TLS 1.0. | 2017-04-05 12:04:57
CTS FIX: Sending the Logon message. | 2017-04-05 12:04:57
CTS FIX: Received a FIX message from an unknown sender. Expected "PTP", but received "". | 2017-04-05 12:04:58 *
FIX Message: 8=FIX.4.29=10335=334=149=56=50=T4FIX52=20170405-12:10:12.90945=1372=A373=1058=Sending Time Accuracy problem10=188 | 2017-04-05 12:04:58 *
CTS FIX: Received a FIX message intended for a different target. Expected "SierraChart", but received "". | 2017-04-05 12:04:58 *
FIX Message: 8=FIX.4.29=10335=334=149=56=50=T4FIX52=20170405-12:10:12.90945=1372=A373=1058=Sending Time Accuracy problem10=188 | 2017-04-05 12:04:58 *
CTS FIX socket (25) | Received socket Close event | 2017-04-05 12:04:58
CTS FIX socket (25) | Socket gracefully closed by remote side. | 2017-04-05 12:04:58
CTS FIX: Received a FIX message from an unknown sender. Expected "PTP", but received "". | 2017-04-05 12:04:58 *
FIX Message: 8=FIX.4.29=11135=534=249=56=50=T4FIX52=20170405-12:10:12.91058=FIXLogin Time Tag Accuracy Problem - Out of time window10=220 | 2017-04-05 12:04:58 *
CTS FIX: Received a FIX message intended for a different target. Expected "SierraChart", but received "". | 2017-04-05 12:04:58 *
FIX Message: 8=FIX.4.29=11135=534=249=56=50=T4FIX52=20170405-12:10:12.91058=FIXLogin Time Tag Accuracy Problem - Out of time window10=220 | 2017-04-05 12:04:58 *
CTS FIX socket (25) | Initiating close of socket by core. | 2017-04-05 12:04:58
CTS FIX: Socket connection was closed without any logout messages sent or received. | 2017-04-05 12:04:58
CTS FIX socket (25) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-04-05 12:04:58
CTS FIX socket (25) | Closed. | 2017-04-05 12:04:58
Error connecting to Data or Trading service. For help with this issue, press the 'Send For Analysis' button on this window. | 2017-04-05 12:04:58
To prevent further connection attempts, select 'File >> Disconnect'. | 2017-04-05 12:04:58
CTS T4 FIX | Disconnected. | 2017-04-05 12:04:58
Will reconnect to the server in 3.0 seconds. Select 'File >> Disconnect' to prevent further connection attempts. | 2017-04-05 12:04:58
File >> Disconnect selected. | 2017-04-05 12:05:01
CTS T4 FIX | Disconnected. | 2017-04-05 12:05:01
[2017-04-05 16:46:29]
Sierra Chart Engineering - Posts: 104368
This is the relevant message:
CTS FIX: Received a FIX message intended for a different target. Expected "SierraChart", but received "". | 2017-04-05 12:04:58 *
FIX Message: 8=FIX.4.29=11135=534=249=56=50=T4FIX52=20170405-12:10:12.91058=FIXLogin Time Tag Accuracy Problem - Out of time window10=220 | 2017-04-05 12:04:58 *

Your computer's clock is not set accurately. Refer to help topic 38:
http://www.sierrachart.com/index.php?page=doc/helpdetails38.html

In regards to this:
Error binding to UDP port 22903. Windows error code 10048: Only one usage of each socket address (protocol/network address/port) is normally permitted. | 2017-04-05 11:30:59

Refer to:
http://www.sierrachart.com/index.php?page=doc/NewInstance.php#ResolvingDTCProtocolServerPortNumberConflicts
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-04-05 16:53:33
[2017-04-05 16:53:54]
Sierra Chart Engineering - Posts: 104368
The prior post has been updated.
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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