Support Board
Date/Time: Mon, 13 Jan 2025 07:53:32 +0000
DATA FEED
View Count: 661
[2017-04-04 05:54:12] |
User161321 - Posts: 15 |
I PAID FOR BOTH DATA FEED AND EXCHANGE FEE THEY BOTH SAY THEY ARE ACTIVE BUT WHEN I START SIERRA CHARTS IT SAYS THE SERVICE WAS NOT RENEWED
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[2017-04-04 06:14:39] |
Sierra Chart Engineering - Posts: 104368 |
The CME data feed is active until April 30 on your account. What futures trading/brokerage service do you use? For the reason why we ask this question, refer to: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#UnderstandingAccessingDataFromCME Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-04-04 07:24:36] |
User161321 - Posts: 15 |
TD AMERITRADE
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[2017-04-04 07:27:34] |
Sierra Chart Engineering - Posts: 104368 |
Therefore, follow through the instructions here: https://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#IntegrationWithTradingServices Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-04-04 08:11:25] |
User161321 - Posts: 15 |
I FOLLOWED THE INSTRUCTIONS SOMETHING IS WRONG DO YOU REMOTE ASSIST
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[2017-04-04 08:51:07] |
Sierra Chart Engineering - Posts: 104368 |
Yes we can if you are available now?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-04-04 09:40:52] |
User161321 - Posts: 15 |
yes what do i need to do *** phone Date Time Of Last Edit: 2017-04-04 10:00:10
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