Support Board
Date/Time: Mon, 13 Jan 2025 07:45:26 +0000
Lmax historical forex intraday data not loading for some pairs
View Count: 839
| [2017-04-04 01:00:25] |
| Trint - Posts: 115 |
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Hello SC, Some Forex Intraday symbols appear to be missing historical data and Im getting the following in the LOG. The line that sticks out the most being.. HD Request # 4 | Error downloading historical Intraday data for NZDUSD. Historical data logon error: Invalid/missing data for service code: lmax | 2017-04-03 13:00:46 It seems to happen for GBPUSD too but EURUSD and EURGBP seem fine. Latest prices seem fine Thanks. ====== LOG ==== NZDUSD 60 Min #3 | Reloading chart. | 2017-04-03 13:00:45 NZDUSD 60 Min #3 | Currently no data in file to display. Will start historical data download and real-time updates. File: E:\SierraChart\SierraChart_LMAX_RT\Data\NZDUSD.scid | 2017-04-03 13:00:45 Intraday data recording state for symbol NZDUSD is set to download 'Pending'. | 2017-04-03 13:00:46 HD Request # 4 | Downloading Intraday chart data for NZDUSD to the file NZDUSD.scid. Service: lmax | 2017-04-03 13:00:46 Compressing file: E:\SierraChart\SierraChart_LMAX_RT\Data\NZDUSD.scid. This may take a while. | 2017-04-03 13:00:46 HD Request # 4 | Download start date-time: 2016-09-29 13:00:46.000 | 2017-04-03 13:00:46 HD Request # 4 | Using server: ds4.sierracharts.com port 10149 | 2017-04-03 13:00:46 Socket (9) | Creating socket. | 2017-04-03 13:00:46 HD Request # 4 | Setting DTC encoding to Binary VLS | 2017-04-03 13:00:46 HD Request # 4 | Sending historical data logon request message. | 2017-04-03 13:00:46 Socket (9) | Initiating close of socket by core. | 2017-04-03 13:00:46 Socket (9) | Shutdown started. Waiting for graceful close. | 2017-04-03 13:00:46 HD Request # 4 | Error downloading historical Intraday data for NZDUSD. Historical data logon error: Invalid/missing data for service code: lmax | 2017-04-03 13:00:46 Historical data download thread signaled to stop. | 2017-04-03 13:00:46 HD Request # 4 | Received 0 records from 00:00:00 to 00:00:00 (0.0 seconds) and wrote 0 records for NZDUSD | 2017-04-03 13:00:46 HD Request # 4 | Receiving Intraday data for NZDUSD starting at 2017-04-03 12:59:48 | 2017-04-03 13:00:46 HD Request # 4 | Timestamp of first Intraday data file record written: 2017-04-03 12:59:48 | 2017-04-03 13:00:46 Added 182 Time and Sales records to Intraday data file for NZDUSD after download. | 2017-04-03 13:00:46 HD Request # 4 | Intraday download COMPLETE for NZDUSD. Completion time: 0s. Unique request ID: 3 | 2017-04-03 13:00:46 Removed historical data download ID 3 | 2017-04-03 13:00:46 Real-time Intraday chart data file updates started for NZDUSD | 2017-04-03 13:00:46 Opened cached Intraday file: E:\SierraChart\SierraChart_LMAX_RT\Data\NZDUSD.scid | 2017-04-03 13:00:46 Intraday chart data file opened for NZDUSD | 2017-04-03 13:00:46 Socket (9) | Socket gracefully closed by remote side. | 2017-04-03 13:00:47 Socket (9) | Closed. | 2017-04-03 13:00:47 |
| [2017-04-04 03:19:59] |
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We are looking into this. Might be an issue in the newer version.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-04-04 05:09:54] |
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This has been resolved and a notice has been put out to LMAX users about this issue. It affected recent versions. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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