Support Board
Date/Time: Mon, 13 Jan 2025 05:40:36 +0000
Automatic connection to wrong feed - DTS settings
View Count: 1071
| [2017-04-02 21:21:30] |
| Zosimus - Posts: 345 |
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I used to work with CQG feed but now working with Rithmic. Everytime I start Sierra it tries automatically to connect to CQG and I have to configure the DTS settings back to Rithmic. How can I set my SC to connect automatically to my Rithmic feed instead of the old CQG connection? (Didn't find a solution for this in the Data/Trade Service Settings documentation). |
| [2017-04-03 00:17:15] |
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What you are describing is the result of a server-side instruction given to Sierra Chart on login. But we see the account you have logged into this Support Board with is not set to do that. Is this happening with some other Sierra Chart account? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-04-03 00:17:40
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| [2017-04-03 01:47:04] |
| Zosimus - Posts: 345 |
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Yes i wrote this question for a friend who is new to sc and to the support board. Should I send you his account name?
Date Time Of Last Edit: 2017-04-03 01:49:44
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| [2017-04-03 04:03:29] |
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Yes. Do this through an Account Support Ticket: https://www.sierrachart.com/usercp.php?page=SupportTickets Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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