Login Page - Create Account

Support Board


Date/Time: Mon, 13 Jan 2025 05:32:40 +0000



Missing data on forex charts

View Count: 772

[2017-03-28 15:56:17]
User983039 - Posts: 11
There are data missing on two of the forex charts I am using i.e. USDCAD and EURUSD.

On USDCAD, I have entered 1000 days of data to be loaded but it would only load data as far back as Sep 2016 which is clearly less than 1000 days. I have tried 500 days as well but no joy.

On EURUSD chart, there is a huge chuck of price data missing.

I have attached both charts.
imageEURUSD.PNG / V - Attached On 2017-03-28 15:55:43 UTC - Size: 35 KB - 217 views
imageUSD-CAD.PNG / V - Attached On 2017-03-28 15:55:50 UTC - Size: 50.45 KB - 247 views
[2017-03-28 16:23:27]
Sierra Chart Engineering - Posts: 104368
We want you to update Sierra Chart following these instructions here:
Software Download: Fast Update


After that, follow these instructions to load more data in the chart:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Downloading/Viewing More Historical Intraday Data

For the missing data issue, refer to:
Historical Intraday Data (Missing Data / Download Errors / Viewing More Data): Retrying the Download When There is Data in the Chart
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-03-28 16:23:59

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account