Support Board
Date/Time: Mon, 13 Jan 2025 03:01:07 +0000
Order cancellation failed
View Count: 769
[2017-03-21 15:42:38] |
nicktrader - Posts: 727 |
What does that message mean? I work with attached orders Order cancellation failed | Order Cancel Reject. Text: The order was in a state that prohibited a cancel request. Internal Order ID: 4339. Service Order ID: 1058746020. Symbol: F.US.DBM17 | 2017-03-21 16:38:39 * |
[2017-03-21 17:31:27] |
Sierra Chart Engineering - Posts: 104368 |
We need to ask CQG about what this means.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-03-21 17:48:18] |
Sierra Chart Engineering - Posts: 104368 |
According to CQG the order did get canceled but what happened is you canceled it twice and the second cancellation got rejected.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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