Support Board
Date/Time: Sun, 12 Jan 2025 23:35:52 +0000
SC Feed, Euro Stoxx 50 data inconsistency again
View Count: 831
[2017-03-14 08:19:39] |
User19165 - Posts: 346 |
Daily data low of day for 201703 on March 10 and 13 does not match intraday. Please advise barchart of this - thank you.
|
[2017-03-14 18:31:02] |
Sierra Chart Engineering - Posts: 104368 |
Yes we do see the problem. We have told Barchart about this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-03-16 00:11:47] |
User19165 - Posts: 346 |
This is still a problem, please chase Barchart up on this. Why is this happening so much on the stoxx? I'm not even scrutinizing every day and I've found this on 3 separate days over the only the recent past of data. This really makes me question the integrity of the feed on all my instruments. Please pass on my concerns. Thank you.
|
[2017-03-16 02:00:16] |
Sierra Chart Engineering - Posts: 104368 |
They say this will be corrected this evening. Apparently the errors are originating from the EUREX. So the EUREX is most likely to blame. Why, we do not know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-03-17 08:13:01] |
User19165 - Posts: 346 |
Hi there, Rollover today, if I select edit menu, delete and download all data from my continuous contract daily chart - will that also purge all my past contracts? I want to check if this data is finally right but don't want to risk losing my daily database. |
[2017-03-17 08:55:06] |
Sierra Chart Engineering - Posts: 104368 |
If you select Edit >> Delete All Data and Download and press Yes, only the current contract will be re-downloaded.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-03-17 09:09:56] |
User19165 - Posts: 346 |
OK thanks, still a problem.
|
[2017-03-17 09:20:36] |
Sierra Chart Engineering - Posts: 104368 |
We verified this has been corrected for FXH17; Daily data low of day for 201703 on March 10 and 13 does not match intraday.
So what is still a problem? Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
[2017-03-17 10:18:40] |
User19165 - Posts: 346 |
My mistake, I got confused with rollover chart comparisons against the intraday data. Thank you.
|
To post a message in this thread, you need to log in with your Sierra Chart account: