Support Board
Date/Time: Sun, 12 Jan 2025 23:33:17 +0000
Spreadsheet error when saving
View Count: 561
| [2017-03-10 17:44:07] |
| David_M - Posts: 14 |
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It's happened a few times now when I click "save all" that the spreadsheet contents are deleted and the resulting saved SCSS file size becomes 1kb. I had the below message: Caught an unhandled exception in c_MainMDIWindow::WindowProc. Message: 273, wParam: 32870, lParam: 0 | 2017-03-10 11:23:57 * On this occasion I had 2 chartbooks open, which were saved (3,739kb, and 15,091kb) and 2 spreadsheets (5,503kb and 2,823kb). The 2nd smaller spreadsheet wasn't saved (and so still retains it's prior contents). They are big messy spreadsheets and chartbooks due to replaying historical data and possibly could do with a good tidy up to reduce size. Does the message above give you any clues into what occurs, and therefore what I can do to avoid this occurring again? |
| [2017-03-10 17:59:56] |
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We want you to immediately update to the current version of Sierra Chart. Here are instructions: http://www.sierrachart.com/index.php?page=doc/SoftwareDownload.php#FastUpdate You should have been receiving a notice to update. If you still encounter the problem, then we would need to get a copy of the spreadsheet file and instructions on what you are doing with it just before you save it. When you encounter a message like this you will need to restart Sierra Chart: Caught an unhandled exception in c_MainMDIWindow::WindowProc. Message: 273, wParam: 32870, lParam: 0 | 2017-03-10 11:23:57 * Since it is no longer in a stable state. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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