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Date/Time: Sun, 12 Jan 2025 23:28:08 +0000



rollover using IB and SC datafeed

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[2017-03-10 14:12:30]
Joe Hobart - Posts: 89
been on sierra a long time, just started using IB+ the SC data feed. on this rollover, the intraday is working fine, but the daily charts are not reloading. i performed a 'full reset' on the symbol settings and still no joy. how do i knock this loose to force it to repull the daily data. on my historical chart i have a bar for 9-15-2016 and then the next bar is 3-9-2017

HTTP connection to ds01.ddfplus.com:80 (20) | Creating socket. | 2017-03-10 09:07:06
HD Request # 16 | Receiving historical Daily data for ES-201706-GLOBEX starting at 2016-09-12 | 2017-03-10 09:07:06
HD Request # 16 | Writing historical Daily data to the file ES-201706-GLOBEX.dly | 2017-03-10 09:07:06
HD Request # 16 | Received 125 records from 2016-09-12 00:00:00 to 2017-03-10 00:00:00 (180.0 days) and wrote 125 records for ES-201706-GLOBEX | 2017-03-10 09:07:06
HD Request # 16 | Daily download COMPLETE for ES-201706-GLOBEX. Completion time: 0s. Unique request ID: 15 | 2017-03-10 09:07:06
Removed historical data download ID 15 | 2017-03-10 09:07:06

ES-201706-GLOBEX [CB] [M] Daily #9 | Reloading chart. | 2017-03-10 09:07:06
ES-201706-GLOBEX [CB] [M] Daily #9 | Error while getting daily open price with date 2016-09-11 from file. C:\SierraChart2\Data\ESZ16.dly. Error: Date not found | 2017-03-10 09:07:06
ES-201706-GLOBEX [CB] [M] Daily #9 | Error while getting daily open price with date 2016-12-11 from file. C:\SierraChart2\Data\ESZ16.dly. Error: Date not found | 2017-03-10 09:07:06
ES-201706-GLOBEX [CB] [M] Daily #9 | Error while getting daily open price with date 2016-12-11 from file. C:\SierraChart2\Data\ESH17.dly. Error: Date not found | 2017-03-10 09:07:06
ES-201706-GLOBEX [CB] [M] Daily #9 | Error while getting daily open price with date 2017-03-12 from file. C:\SierraChart2\Data\ESH17.dly. Error: Date not found | 2017-03-10 09:07:06

Date Time Of Last Edit: 2017-03-10 14:16:53
[2017-03-10 14:21:37]
Joe Hobart - Posts: 89
i was able to delete all the ES*.dly files from \sierrachart\data and that reloaded everything. no further assistance needed, leaving it here in case someone else hits this
[2017-03-10 17:42:36]
Sierra Chart Engineering - Posts: 104368
The normal solution is to follow the instructions here:
http://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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