Support Board
Date/Time: Sun, 12 Jan 2025 22:02:13 +0000
unable to load current version
View Count: 570
| [2017-03-08 02:41:14] |
| User175327 - Posts: 36 |
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Hi- I am currently running version 1522....when i go to "help" "download current version" i get the following: not sure what the issue is....please help. The update is being downloaded in the background. When it is complete, you will be prompted. | 2017-03-07 20:38:25 * HTTP connection to www.sierrachart.com:80 (10) | Creating socket. | 2017-03-07 20:38:25 There is no new version available. | 2017-03-07 20:38:27 * HTTP connection to www.sierrachart.com:80 (10) | Socket gracefully closed by remote side. | 2017-03-07 20:38:30 HTTP connection to www.sierrachart.com:80 (10) | Received socket Close event | 2017-03-07 20:38:30 HTTP connection to www.sierrachart.com:80 (10) | Initiating close of socket by core. | 2017-03-07 20:38:30 HTTP connection to www.sierrachart.com:80 (10) | Graceful close received or receive error. Shutdown complete. Closing socket now. | 2017-03-07 20:38:30 HTTP connection to www.sierrachart.com:80 (10) | Closed. | 2017-03-07 20:38:30 |
| [2017-03-08 03:01:13] |
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Yes this does make sense because the current version is 1522. If you want the prerelease use Help >> Download Prerelease.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-03-08 03:03:35] |
| User175327 - Posts: 36 |
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Thx!! I guess I should try actually reading next time. Sorry for the lost time. Cheers!! |
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