Support Board
Date/Time: Sun, 12 Jan 2025 19:13:14 +0000
Recent data = tick level older data = 1 second
View Count: 640
| [2017-03-08 01:19:47] |
| User794640 - Posts: 33 |
|
I referenced this issue in a different support thread but decided to make it's own support request. I have followed the documentation for tick by tick configuration and I'm getting tick level data for what appears to be a month or two back from the current data but then I'm getting 1 second level data from that date backwards. I confirmed by looking at the edit data feature and looking at the individual data records. Recent historical data was open price as 0 and only 1 trade per record, older historical data is the traditional OHLC and has multiple trades per data record. My trade service is CQG fix through AMP. Thanks in advance for helping me get this straightened out, I need tick level data for maximum accuracy. |
| [2017-03-08 02:57:30] |
| User794640 - Posts: 33 |
|
Does it have anything to do with SC data showing not enabled? I have package 3 through AMP, it's my understanding that package 3 gets tick level historical data, please confirm.
Date Time Of Last Edit: 2017-03-08 02:58:40
|
 scdata.PNG / V - Attached On 2017-03-08 02:56:44 UTC - Size: 13.4 KB - 250 views |
| [2017-03-08 02:59:01] |
| |
|
This is a limitation of service package 3 where the historical Intraday data for expired futures contracts has a minimum time unit of 1 second. You will need service package 5. The current CQG documentation does explain that but we will make it more clear. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-03-08 02:59:27
|
To post a message in this thread, you need to log in with your Sierra Chart account: