Support Board
Date/Time: Sun, 12 Jan 2025 19:14:57 +0000
message log error
View Count: 678
| [2017-03-07 15:45:01] |
| User28682 - Posts: 233 |
|
I'm getting this message when trying to save the chartbook. I sent you the message log: Reading Internal Order ID file. | 2017-03-01 20:16:03 Reading Trade Orders file. | 2017-03-01 20:16:03 Reading Trade Positions file. | 2017-03-01 20:16:03 Software version: 1488 | 2017-03-01 20:16:03 Uses New Spreadsheets | 2017-03-01 20:16:03 Usage end date: 2017-03-28 | 2017-03-01 20:16:03 Enabled for: Advanced Features. | 2017-03-01 20:16:03 Enabled for: Advanced Features 2. | 2017-03-01 20:16:03 Enabled for: Sierra Chart Historical Data Service. | 2017-03-01 20:16:03 Enabled for: Sierra Chart Real-Time Exchange Data Feed. | 2017-03-01 20:16:03 Enabled for: INDEXES_DATA_BARCHART | 2017-03-01 20:16:03 Enabled for: CME (Trading Account Required) | 2017-03-01 20:16:03 Enabled for: CBOT (Trading Account Required) | 2017-03-01 20:16:03 Enabled for: COMEX (Trading Account Required) | 2017-03-01 20:16:03 Enabled for: NYMEX (Trading Account Required) | 2017-03-01 20:16:03 Enabled for: CFE Futures | 2017-03-01 20:16:03 Received 1 data feed usernames. | 2017-03-01 20:16:03 Allow Support for Sierra Chart Data Feeds is enabled. | 2017-03-01 20:16:03 Current selected Data/Trading service: TD Ameritrade | 2017-03-01 20:16:03 Chart Update Interval: 500 | 2017-03-01 20:16:03 Time Zone: -08:00:00 (PST-08PDT+01,M3.2.0/02:00,M11.1.0/02:00) | 2017-03-01 20:16:03 2017-03-01 20:16:09 Local computer time | 2017-03-01 20:16:03 2017-03-02 04:16:09 Local computer time in UTC | 2017-03-01 20:16:03 2017-03-01 20:16:09 Local computer time in SC Time Zone | 2017-03-01 20:16:03 2017-03-02 04:16:01 Server time in UTC | 2017-03-01 20:16:03 Local computer UTC time and Server UTC time difference: 6 seconds. | 2017-03-01 20:16:03 Program path: C:\SierraChart\ | 2017-03-01 20:16:03 Data Files path: C:\SierraChart\Data\ | 2017-03-01 20:16:03 OS Version Number: 6.1 | 2017-03-01 20:16:03 Locale Setting: C | 2017-03-01 20:16:03 Checking for new symbol settings for tda | 2017-03-01 20:16:03 HTTPS connection to www.sierrachart.com:443 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2017-03-01 20:16:03 HTTPS connection to www.sierrachart.com:443 (3) | Connected. | 2017-03-01 20:16:03 HTTPS connection to www.sierrachart.com:443 (3) | Starting TLS 1.2 connection. | 2017-03-01 20:16:03 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection established. | 2017-03-01 20:16:10 Symbol settings are up-to-date for tda | 2017-03-01 20:16:10 HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2017-03-01 20:16:11 HTTP connection to www.sierrachart.com:80 (4) | Connected. | 2017-03-01 20:16:12 HTTPS connection to www.sierrachart.com:443 (3) | SSL connection closed by remote side. | 2017-03-01 20:16:15 HTTPS connection to www.sierrachart.com:443 (3) | Connection gracefully closed by remote side. | 2017-03-01 20:16:15 HTTPS connection to www.sierrachart.com:443 (3) | SSL object has been freed. SSL state is now disconnected. | 2017-03-01 20:16:15 HTTPS connection to www.sierrachart.com:443 (3) | Shutdown and closed. | 2017-03-01 20:16:15 UVXY 15 Min #2 | Reloading chart. | 2017-03-07 07:35:36 Error opening Chartbook file for writing. C:\SierraChart\Data\IWM/DUST.cht Error: Windows error code 3: The system cannot find the path specified. | 2017-03-07 07:42:24 * Error opening Chartbook file for writing. C:\SierraChart\Data\IWM/DUST.cht Error: Windows error code 3: The system cannot find the path specified. | 2017-03-07 07:42:37 * Error opening Chartbook file for writing. C:\SierraChart\Data\IWM/DUST.cht Error: Windows error code 3: The system cannot find the path specified. | 2017-03-07 07:43:08 * Date Time Of Last Edit: 2017-03-07 17:47:34
|
| [2017-03-07 17:48:34] |
| |
|
This is the relevant message: Error opening Chartbook file for writing. C:\SierraChart\Data\IWM/DUST.cht Error: Windows error code 3: The system cannot find the path specified. | 2017-03-07 07:42:24 *
You cannot use a '/' character in a Chartbook FileName. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: