Support Board
Date/Time: Sun, 12 Jan 2025 19:01:55 +0000
$IUX date range in file expired
View Count: 824
| [2017-02-27 15:06:14] |
| User966636 - Posts: 10 |
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Hi, today (2/27/2017) I having an issue with $IUX intraday chart. I use Sierra Chart data feed and I paid for Russel indices however when I check my chart settings there is "date range in file: ... to 2017-02-24" so I can only see last data from Friday last week. How can I change it to last trading day (today)? |
 sierra.jpg / V - Attached On 2017-02-27 15:06:00 UTC - Size: 96.42 KB - 306 views |
| [2017-02-27 19:27:41] |
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We apologize for this. This is now resolved. You should now see the real-time data and historical data.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-28 14:51:40] |
| User966636 - Posts: 10 |
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Hi, thank you for your response. It happens again, no realtime streaming $IUX, it only updates when I delete and download new data. What is going on with Russel indices? |
| [2017-02-28 17:59:09] |
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We want you to restart Sierra Chart and then provide a copy of the Message Log following these instructions here: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-28 19:02:15] |
| User966636 - Posts: 10 |
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It is already working. Thank you for your help
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