Support Board
Date/Time: Sun, 12 Jan 2025 15:36:27 +0000
2nd Instance Not Updating
View Count: 527
| [2017-02-22 17:20:46] |
| User103861 - Posts: 42 |
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I have installed a second instance of Sierra Chart for my Topstep account. When opening, charts load fine but do not update when I have the first instance running. I am pretty sure I followed the setup instructions properly but clearly I have done something wrong. Please advise how to fix. Thanks in advance.
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| [2017-02-22 17:44:35] |
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You need to disable Allow Support for Sierra Chart Data Feeds. Refer to: http://www.sierrachart.com/index.php?page=doc/SierraChartRealTimeFuturesStockDataFeed.php#Connections Also update Sierra Chart to the current version following these instructions here: http://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-22 17:59:23] |
| User103861 - Posts: 42 |
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Worked, thanks very much
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