Support Board
Date/Time: Sun, 12 Jan 2025 15:44:01 +0000
not connecting
View Count: 646
| [2017-02-20 08:55:56] |
| User347737 - Posts: 9 |
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Good morning, My Sierra wont connect this morning. Been fine for ages and worked Wednesday from the office but now won't. Keeps trying to reconnect and failing |
| [2017-02-20 09:42:00] |
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We see you are using CQG. Other users are having trouble connecting to CQG. CQG has been notified of this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-20 13:29:50] |
| User394735 - Posts: 34 |
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Any update on this?
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| [2017-02-20 17:46:47] |
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Only that CQG is not aware of any problem. Which would indicate this is some Internet problem in your area. If you are still having trouble connecting post a copy of the Message Log again following these instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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