Support Board
Date/Time: Sun, 12 Jan 2025 12:50:57 +0000
Teletrader Feed | Symbol UN01.STK.ETR no data
View Count: 671
| [2017-02-16 10:41:01] |
| User10875 - Posts: 42 |
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Hello, tried to get data for the symbol UN01.STK.ETR via TT feed but no data is downloaded and shown. See below message log: UN01.STK.ETR 1 Min #197 | Reloading chart. | 2017-02-16 10:13:55 UN01.STK.ETR 1 Min #197 | Currently no data in file to display. Will start historical data download and real-time updates. File: D:\SierraChart\Data\UN01.STK.ETR.scid | 2017-02-16 10:13:55 Historical data download does not start and no real time updates provided. The chart remains white. Date Time Of Last Edit: 2017-02-16 19:01:38
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| [2017-02-16 21:19:28] |
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We apologize for the delay. We are looking into this now. There is apparently a symbol matching issue. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-16 22:39:03] |
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The problem has been identified. We will have a new release out before morning to solve this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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