Support Board
Date/Time: Sun, 12 Jan 2025 13:40:47 +0000
Still having problem with my Stop & Target to stay in place
View Count: 642
| [2017-02-15 01:08:33] |
| User153928 - Posts: 35 |
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Hi Max very scary if I cannot trust my orders I have " enabled the use server side OCO and bracket orders if supported " as explained and it looked it was working but today on the S&P at close at 14:00 hrs it took my target and stop away the entry was there and normally it shows up on my IB platform but is was gone too maybe have to book a session with you to fix that with a couple other things I'm struggling with thanks Walter |
| [2017-02-15 04:32:54] |
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Make sure you set the Time in Force for the Attached Orders to "Good till Canceled". Refer to: Attached Orders: Time In Force It sounds as though they have been set to Day. Let us know if you need more help. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-15 17:36:59] |
| User153928 - Posts: 35 |
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Thanks no my time in force was set to Good till Canceled I will test it and see if it happens again and I let you know Walter |
| [2017-02-15 18:00:49] |
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In this particular case contact Interactive Brokers about these orders. Only they can answer the question about what happened. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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