Support Board
Date/Time: Thu, 16 Jan 2025 09:58:10 +0000
Problem with 'Horizontal Line at Time' study
View Count: 2091
| [2017-02-08 22:49:49] |
| User727245 - Posts: 29 |
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I use 'Horizontal Line at Time' studies to indicate hourly closes on a 15m chart. For example, using the Input Values: Input Data - Last Start Time - 22:45:00 Use Stop Time - Yes Stop Time - 23:45:00 gives me a horizontal line that starts at the last price of the bar that opens at 22:45 and stops four bars later. All 23 of the 24 hourly closes draw correctly(4-bars-long horizontally) except this one using the Input Values: Input Data - Last Start Time - 23:45:00 Use Stop Time - Yes Stop Time - 00:45:00 All the horizontal lines that start at the last price of the bar that opens at 23:45:00 extend full 24 hours(stops at the next occurrence of the Start Time), instead of honoring the Stop Time four bars later. Changing the Input Values(Yes/No) for 'Limit Horizontal Line From Time To 1 Day' does not affect the outcome, and I'm using version 1510. How can I correct this? Date Time Of Last Edit: 2017-02-09 00:47:20
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| [2017-02-09 05:26:50] |
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We will try to solve this but it may not be so simple.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-09 05:29:46] |
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It looks like in the latest release this should not be a problem. Try updating to the Prerelease to make sure you have the latest changes and see if you still have this issue. Follow the instructions here: https://www.sierrachart.com/index.php?page=doc/download.php#FastUpdate Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-02-09 05:30:02
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| [2017-02-09 07:09:58] |
| User727245 - Posts: 29 |
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I've updated to the Prerelease(1517), and it still has the same problem.
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| [2017-02-09 17:49:18] |
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We will look into this.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-08 23:18:19] |
| User727245 - Posts: 29 |
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v1621 I use 'Horizontal Line at Time' studies to indicate hourly closes on a 1m and 15m chart. On both charts, each line is supposed to last one hour(so 60 bars on 1m and 4 on 15m) Every single instance of this study works perfectly for each of the 23 hourly closes of of the day, every day of the week, except for ones that draw the Globex closes on Friday. I use the following settings for the Globex closes for each day: Input Data (ln:1) Last Start Time (ln:2) 13:59:00 Use Stop Time (ln:3) Yes Stop Time (ln:4) 15:59:00 Limit Horizontal Line... No Ignore Weekends (ln:6) No Add Extension Lines... No When Sunday Globex opens, the horizonal line for Friday's Globex close ends immediately on the first bar of Sunday(same for 1m and 15m charts), and it draws a new horizontal line that starts at the close of the first bar(same for 1m and 15m charts), and ends at 15:59:00 in the case of 1m chart. I removed all the other horizontal lines from the chart so there's no way there should be a horizontal line that starts at the close of the first bar for Sundays on both the 1m and 15m charts. Toggling the 3 options to Yes makes no difference. There was a problem with this study which I reported in February of this year as you can see above, but it was fixed soon afterwards. I'm not sure on which version this problem started or if it was there all along. I just noticed it today on Globex open. Do you think you can address this problem on the next release? Date Time Of Last Edit: 2017-10-08 23:44:47
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| [2017-10-09 18:36:20] |
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We will look this over when we have time, but it is not likely we are going to get to it for a while.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-10 02:34:34] |
| User727245 - Posts: 29 |
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I've found that another user had already reported exactly the same problem back in January this year: Horizontal Line at Time Study changes value on first bar of week So it hasn't been fixed for 9 months at least. I don't understand why a similar problem with exactly the same study gets fixed almost immediately while this one's been ignored for so long. Both have to do with the study failing to honour the stop time at a particular time of the day/week. Also, the line failing to extend when Sunday globex opens is one thing. The study draws a completely unrelated line elsewhere, but the last price of the week happens to be really important. I'd really appreciate it if you could bump up its priority. 9-month is a pretty long wait by SC standard, and this is the second time the study has generated a very similar problem (failling to honour the stop time). I believe it deserves another look soon. This study has been very helpful. |
| [2017-10-11 01:10:35] |
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We will see if we can look at this today. But we need to know the time zone you are using in Sierra Chart. This is important for us to be sure we see what you see.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-11 01:10:59
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| [2017-10-11 02:28:39] |
| User727245 - Posts: 29 |
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For the time zone, I'm using "Los Angeles (-8 PST/-7 PDT)", and for Session Times, 15:00:00 to 13:59:59 Date Time Of Last Edit: 2017-10-11 03:02:36
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| [2017-10-11 10:00:37] |
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This is what we see with the configuration you describe: http://www.sierrachart.com/image.php?Image=1507716011403.png We do not see anything unexpected. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-10-11 13:13:14] |
| User727245 - Posts: 29 |
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We are not on the same page here. Your study is indicating the last traded price of the first bar of each session. I was talking about the last traded price of the last bar of each session. For ES, if you used the setting shown in the attached image, you'd see this as I initially described: http://www.sierrachart.com/image.php?Image=1507726981855.png My chart has exactly the same number of bars as the one you posted. As you can see, the last traded price for 10/6 Friday is 2544.75 The line stops extending when Sunday opens, and it draws a new line from the last traded price of the first bar of the session at 2546.25 The line for the last trade price of 10/5 Thu is working as it should per the setting. |
 study setting.JPG / V - Attached On 2017-10-11 13:01:29 UTC - Size: 111.06 KB - 359 views |
| [2017-10-11 17:21:34] |
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The problem is you are expecting the study to work in a way in which it was not intended. Clearly the study is working correctly since it is going to find the nearest matching bar to match with the time settings you are using. We would have to add an input like this for it to work like you want: Allowed Range for Matching Minutes This is precisely why it is we defer getting involved in this with so much other work we have to do. Since we suspected there is not a problem to begin with. There are complications with adding this kind of input, because it will cause problems for other users and then we start getting complaints of the study not working right. Anyway, we will contemplate this and see how we can accomplish what you want. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-10-11 17:24:28
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| [2017-10-21 14:35:56] |
| User727245 - Posts: 29 |
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Do you have any updates on this? Have you decided to add the input you mentioned?
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| [2017-10-23 02:21:55] |
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We have added two additional Inputs to the study which may help with this. This will be out in the next release. Hopefully they are self-explanatory. If you need documentation, we will work on those. We have not tested them, and we do not know whether they will solve the problem unless we have a look at this again in depth which we cannot allocate any time too. If they do not solve the problem, then you have to hire a programmer to accomplish this. We cannot put any further time into this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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