Support Board
Date/Time: Sun, 12 Jan 2025 11:58:17 +0000
not getting ES historical data
View Count: 696
| [2017-02-08 19:08:58] |
| User281245 - Posts: 7 |
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I get the GCL data but not ES data
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| [2017-02-08 20:10:26] |
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So is there just a problem with the historical data in the chart. And you are receiving real-time data for the ES futures?
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-09 17:12:07] |
| User281245 - Posts: 7 |
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I am only receiving data on the ESH7 from yesterday at 11.00 AM but on CL getting regular data
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| [2017-02-09 17:15:33] |
| User281245 - Posts: 7 |
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The strange thing is , is that I only pay for CME depth of market but not NYMEX data but receive Nymex data no problem
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| [2017-02-09 17:27:44] |
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The first thing we want you to do is to go to the chart that is missing historical data and select Edit >>Delete All Data and Download. If the data is still missing, then refer to the instructions on this page for other possibilities: http://www.sierrachart.com/index.php?page=doc/HistoricalIntradayData.html#MissingOrIncompleteIntradayChartData If you need more help, let us know. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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