Support Board
Date/Time: Sun, 12 Jan 2025 09:37:45 +0000
Cannot Connect
View Count: 651
[2017-02-02 02:51:04] |
User411082 - Posts: 1 |
I switched to Rithmic as my data provider. I went through the set-up for Rithmic and now if won't connect to SC. I have triple checked the ID and password send to me.
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[2017-02-02 03:32:59] |
Sierra Chart Engineering - Posts: 104368 |
If you are getting a "Permission Denied" error from the Rithmic system which is most likely the case , then refer to: Rithmic Trading Platform Service: Permission Denied Resolution Procedure Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-02-02 03:33:10
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