Support Board
Date/Time: Sun, 12 Jan 2025 07:57:22 +0000
Order Status reject message
View Count: 841
| [2017-02-01 17:09:26] |
| User590848 - Posts: 13 |
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Hello, I had been using SC version 1478, but I did update yesterday. Now when I wanna put order, I'll get this message: CQG order update (Rejected). Text: Insufficient margin Available margin: USD909 Used margin: USD0 Total portfolio margin including this order: USD1000 This order increases margin by USD1000. List ID: 181459. Internal Order ID: 291003. Service Order ID: 1028467607. Symbol: F.US.ENQH17 | 2017-02-01 09:02:27 * but necessary margin for E-mini Nasdaq is only 500$.. so when I installed back old version everything is working fine. After I was testing older versions, I find out the problem is from ver. 1483 and higher.. any suggestions? Thanks for your time. Tomas |
| [2017-02-01 18:56:13] |
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This makes no sense whatsoever to us why this would be version specific. There must be some other difference you are overlooking when you went back to the prior version. That message originates from the CQG system. You will need to contact your broker about this. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-02-01 18:59:25
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| [2017-02-01 18:58:51] |
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Actually we think the problem relates to server side bracket orders with CQG. Those are now supported. Disable this option: Global Trade Settings Windows: Use Server Side OCO Orders (if supported) (Global Settings >> General Trade Settings >> General) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-02-01 19:57:07] |
| User590848 - Posts: 13 |
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Yes! Problem solved. sadly that's look like useful option Thanks for fast respond. |
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