Support Board
Date/Time: Sun, 12 Jan 2025 09:54:24 +0000
Migration from Interactive Brokers
View Count: 882
| [2017-01-31 02:34:06] |
| User177458 - Posts: 5 |
|
Hi, I am migrating from IB to Amp. But when I change the futures symbol I get an unknown symbol pop up. I have attached screenshot for you. I also notice that the new symbol does not display on the Quote Board as per the screenshot. Appreciate your help. Thanks. |
Private File |
| [2017-01-31 02:37:10] |
| |
|
This indicates that the exchanges have not been activated on the CQG account. Refer to: CQG Trading Platform Service: Market Data Authorizations for Symbols/Exchanges Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-31 18:14:09] |
| User177458 - Posts: 5 |
|
Hi, I have another issue. I just changed the symbols and it seems there is a 3-4mth gap in crude oil light futures CLEH17 as attached. The gap starts from mid-sep to mid-jan. I have the same settings and I would have in IB with the contract set on continuous rollover - screenshot attached. Is that normal?
|
Private File Private File Private File |
| [2017-01-31 18:51:01] |
| User177458 - Posts: 5 |
|
A further question, I enabled live trading on Sierra but the account number displayed on the trade window is different from the account number given to me by the FCM. Is that correct?
|
Private File |
| [2017-01-31 22:26:18] |
| |
|
In response to post #3, refer to: https://www.sierrachart.com/index.php?page=doc/ContinuousFuturesContractCharts.html#ReDownloading In response to post #4, refer to: CQG Trading Platform Service: CQG Trading Account Numbers Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: