Support Board
Date/Time: Sun, 12 Jan 2025 07:48:07 +0000
Dual Payment of Exchange Fees
View Count: 871
| [2017-01-30 18:54:04] |
| Marmany - Posts: 307 |
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I switched from TransAct to Sierra data feed for Eurex and CME exchanges this month, finding a big improvement in accuracy and lower latency. In the Integration with Trading Services section of the Sierra Manual item 11) states: If you pay separately to your Trading service for market data, you can unsubscribe from that market data you are now receiving through the Sierra Chart Exchange Data Feed. I therefore terminated the subscription (i.e. Exchange Fees) with TransAct, only to find that I can not clear trades through them unless I pay them the exchange fees. This means paying the exchange twice for the same data on the same CPU. Not a serious issue for Eurex and CME but with ICE charging $110/month makes me hesitate about paying them twice. I understand that CME charges are much higher without a funded broker account, but have not read anywhere in the Sierra Manual that a dual payment of the exchange fees is necessary in order to receive data and trade. Please confirm that this dual payment is necessary. |
| [2017-01-30 19:30:17] |
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I therefore terminated the subscription (i.e. Exchange Fees) with TransAct, only to find that I can not clear trades through them unless I pay them the exchange fees.
It is necessary for this reason.
Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-31 06:04:45] |
| Marmany - Posts: 307 |
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For information, TransAct have subsequently advised that as long as I do not access their TransActAT platform they will not charge me the monthly Exchange Fees.
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