Support Board
Date/Time: Sun, 12 Jan 2025 05:22:39 +0000
[Programming Help] - I cannot connect to the external server
View Count: 618
| [2017-01-27 16:47:46] |
| User391949 - Posts: 14 |
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Hi, I tried the 'connect to data feed' option under file a few times but it did not work. I have sent you my message log for analysis. Please let me know how to resolve this issue. Thank you.
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| [2017-01-27 17:48:13] |
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This is the relevant message: CQG FIX: Connecting to fixapi.cqgtrader.com. Port: 6925. | 2017-01-27 16:36:55 CQG FIX: Received a Logout message. Text = UserName does not exist. Contact Customer Support for assistance. | 2017-01-27 16:36:57 You need to contact your broker about what is highlighted in bold. They will help you. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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