Support Board
Date/Time: Sun, 12 Jan 2025 04:26:53 +0000
Is it possible to put account on hold?
View Count: 831
| [2017-01-24 21:37:04] |
| CTBSD - Posts: 10 |
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I will be leaving the US for a few months and wanted to know if it was possible to put account on hold. So that once I returned I could just fund the account again and not have to set everything back up.
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| [2017-01-25 05:19:58] |
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Yes you can do this. Disable the service package renewal on this page: https://www.sierrachart.com/UserControlPanel.php?page=ServicesActivation Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-25 19:11:52] |
| CTBSD - Posts: 10 |
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Please explain. I had reviewed the page you linked before writing you and again I just read every letter on the page. I do not see any area set up to put account on hold. PLEASE explain how to put on hold.
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| [2017-01-25 19:35:43] |
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Your account is now on hold. We disabled the service package from automatically renewing: " Set Auto-Renew for Service Package to Disabled.". Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing Date Time Of Last Edit: 2017-01-25 19:36:29
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