Login Page - Create Account

Support Board


Date/Time: Sun, 12 Jan 2025 04:13:48 +0000



Error Code 2108

View Count: 1268

[2017-01-24 19:44:14]
Bluefruit - Posts: 41
What is the "Error Code 2108" please?


HD Request # 25 | Downloading Intraday chart data for NISS-SP to the file NISS-SP.scid. Service: statscalc | 2017-01-24 10:19:41
HD Request # 25 | Download start date-time: 2017-01-24 10:19:28.000 | 2017-01-24 10:19:41
HD Request # 25 | Using server: ds3.sierracharts.com port 10149 | 2017-01-24 10:19:41
Socket (0) | Resolved address ds3.sierracharts.com to IP 65.182.172.42. | 2017-01-24 10:19:41
Socket (98) | Connected. | 2017-01-24 10:19:41
Message from IB: Market data farm connection is OK:usfarm. IB Error Code: 2104. Request ID: -1. | 2017-01-24 10:19:41
HD Request # 25 | Setting DTC encoding to Binary VLS | 2017-01-24 10:19:42
HD Request # 25 | Sending historical data logon request message. | 2017-01-24 10:19:42
HD Request # 25 | Requesting Intraday data. Start date-time: 2017-01-24 10:19:28. Record interval: 0. Symbol: NISS-SP | 2017-01-24 10:19:42
HD Request # 25 | Decompressing data. | 2017-01-24 10:19:42
HD Request # 25 | Receiving Intraday data for NISS-SP starting at 2017-01-24 10:19:28 | 2017-01-24 10:19:42
HD Request # 25 | Timestamp of first Intraday data file record written: 2017-01-24 10:19:29 | 2017-01-24 10:19:42
Socket (98) | Shutdown and closed. | 2017-01-24 10:19:42
The network socket for historical data has been closed. | 2017-01-24 10:19:42
HD Request # 25 | Received 14 records from 2017-01-24 10:19:28 to 2017-01-24 10:19:41 (13.0 seconds) and wrote 13 records for NISS-SP | 2017-01-24 10:19:42
HD Request # 25 | Intraday download COMPLETE for NISS-SP. Completion time: 0s. Unique request ID: 24 | 2017-01-24 10:19:42
Removed historical data download ID 24 | 2017-01-24 10:19:42
Real-time Intraday chart data file updates started for NISS-SP | 2017-01-24 10:19:42
Intraday chart data file opened for NISS-SP | 2017-01-24 10:19:42

Opened cached Intraday file: C:\SierraChart\Data\GC-201702-NYMEX.scid | 2017-01-24 10:19:44
Opened cached Intraday file: C:\SierraChart\Data\NQ-201703-GLOBEX.scid | 2017-01-24 10:19:44
Opened cached Intraday file: C:\SierraChart\Data\TICK-NYSE.scid | 2017-01-24 10:19:44
Opened cached Intraday file: C:\SierraChart\Data\JPY-201703-GLOBEX.scid | 2017-01-24 10:19:44
Opened cached Intraday file: C:\SierraChart\Data\NG-201702-NYMEX.scid | 2017-01-24 10:19:44
Opened cached Intraday file: C:\SierraChart\Data\CL-201703-NYMEX.scid | 2017-01-24 10:19:44
Opened cached Intraday file: C:\SierraChart\Data\EUR-201703-GLOBEX.scid | 2017-01-24 10:19:44
Opened cached Intraday file: C:\SierraChart\Data\NISS-NQ.scid | 2017-01-24 10:19:44
Opened cached Intraday file: C:\SierraChart\Data\ES-201703-GLOBEX.scid | 2017-01-24 10:19:44
Opened cached Intraday file: C:\SierraChart\Data\NISS-NYSE.scid | 2017-01-24 10:19:44
Opened cached Intraday file: C:\SierraChart\Data\NISS-SP.scid | 2017-01-24 10:19:44
Message from IB: HMDS data farm connection is OK:ushmds. IB Error Code: 2106. Request ID: -1. | 2017-01-24 10:19:44
Message from IB: Market data farm connection is OK:usfarm.us. IB Error Code: 2104. Request ID: -1. | 2017-01-24 10:22:19
Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2017-01-24 10:22:48
Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2017-01-24 10:22:48
The above has been sent to support. | 2017-01-24 10:25:07 *
HTTP connection to www.sierrachart.com:80 (0) | Resolved address sierrachart.com to IP 5.9.8.236. | 2017-01-24 10:25:07
HTTP connection to www.sierrachart.com:80 (101) | Connected. | 2017-01-24 10:25:08
Sending of the message log was completed. Please read the response that was received. The response was saved to C:\SierraChart\Data\MessageLogAnalysis.htm | 2017-01-24 10:25:08
HTTP connection to www.sierrachart.com:80 (101) | Closed. No error. | 2017-01-24 10:25:13
HTTP connection to www.sierrachart.com:80 (101) | Shutdown and closed. | 2017-01-24 10:25:13
[2017-01-24 23:12:34]
Sierra Chart Engineering - Posts: 104368

Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2017-01-24 10:22:48
Message from IB: Market data farm connection is inactive but should be available upon demand.usfarm.us. IB Error Code: 2108. Request ID: -1. | 2017-01-24 10:22:48

These are documented here:
Interactive Brokers Trading Service: Interactive Brokers Market Data Error/Status Messages
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing
Date Time Of Last Edit: 2017-01-24 23:12:57

To post a message in this thread, you need to log in with your Sierra Chart account:

Login

Login Page - Create Account