Support Board
Date/Time: Sun, 12 Jan 2025 04:21:57 +0000
Problem with FXCM Fix connection
View Count: 856
| [2017-01-21 14:58:48] |
| User842703 - Posts: 55 |
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I'm just getting the yellow box saying "Connecting..." then it switches to "Waiting to reconnect..." but is not actually connecting and showing a green box. It was doing this on v1493 and I've just downloaded latest version and doing the same thing. Is this something you're aware of?
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| [2017-01-21 20:15:14] |
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The FXCM FIX server is unavailable over the weekend. You really should use the new Sierra Chart connection model to FXCM which is documented here: https://www.sierrachart.com/index.php?page=doc/FXCMTrading.php#SetupInstructions Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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