Support Board
Date/Time: Sun, 12 Jan 2025 02:51:02 +0000
Defender found a Trojan in the SierraShartFileDownloader.exe and I cant install Sierra.
View Count: 1361
| [2017-01-20 18:02:13] |
| User746791 - Posts: 1 |
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I' m on Windows 10, detected Trojan is: Win32/Sprisky.D!cl Could you please check that ? |
| [2017-01-20 18:21:07] |
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Refer to: https://www.sierrachart.com/index.php?page=doc/download.php#AntivirusSoftwareFlaggingInstaller We need to contact Microsoft about this. Please allow a few days for us to get this cleared. But for now just disable Microsoft defender. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
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