Support Board
Date/Time: Sat, 11 Jan 2025 22:47:59 +0000
Connection Issues.
View Count: 629
[2017-01-10 19:56:59] |
User501925 - Posts: 3 |
Hello .. I'm getting Connected and Disconnected Constantly. We've DQ'd AVAST, Malwarebytes and even shut down the Firewalls. I'm still having it happen. Any thoughts? Trade Activity Log: File read result: 161 records inserted. 0 records filtered. | 2017-01-10 13:44:48 Trade Activity Log: File date-time limits: Sim records date-time limit is 2016-12-26 00:00:00. Non-sim records date-time limit is 2016-10-09 00:00:00. Non-sim fill record date-time limit is 2016-01-11 00:00:00. | 2017-01-10 13:44:48 CQG FIX Trading | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:45:04 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:45:20 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:45:33 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:45:55 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:46:19 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:46:42 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:47:06 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:47:29 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:47:53 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:48:16 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:48:40 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:49:03 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:49:27 * CQG WebAPI | User message | Log: Message cannot be processed within this user session after logoff or disconnect. | Source: Web API Server | 2017-01-10 13:49:47 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:49:50 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:50:14 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:50:38 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:51:01 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:51:24 * CQG WebAPI | User message | Log: Message cannot be processed within this user session after logoff or disconnect. | Source: Web API Server | 2017-01-10 13:51:44 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:51:48 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:52:12 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:52:35 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:52:58 * CQG WebAPI | User message | Info: Data is available again. | Source: Web API Server | 2017-01-10 13:53:22 * |
[2017-01-10 21:59:55] |
Sierra Chart Engineering - Posts: 104368 |
We need to see the Message Log. Here are instructions: https://www.sierrachart.com/index.php?page=PostingInformation.php#MessageLog Use the Send for Analysis button and let us know when that is done. Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
To post a message in this thread, you need to log in with your Sierra Chart account: