Support Board
Date/Time: Sat, 11 Jan 2025 22:52:39 +0000
5min stock charts no updating in real time
View Count: 585
| [2017-01-10 16:10:44] |
| User967851 - Posts: 2 |
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I have [M] next to my symbols in order to bring charts up to date I have to press Dis then CON i get the message; symbol is unknown.... but charts refresh to latest 5 minute bar and then go no further |
| [2017-01-10 17:40:06] |
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We want you to reconnect to the data feed following the instructions here: File Menu: Procedure to Reconnect to the Data and Trade Servers Also make sure the symbols have .BZ after the end of the stock symbol since you are using BATS. If you still have a problem, provide a copy of the Message Log by following these instructions: Support Board Posting Information: How to Post Your Message Log (Required In Some Cases) Sierra Chart Support - Engineering Level Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy: https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service: Sierra Chart Teton Futures Order Routing |
| [2017-01-10 18:31:59] |
| User967851 - Posts: 2 |
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Thank you
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