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Date/Time: Sat, 11 Jan 2025 22:45:10 +0000



Payment

View Count: 752

[2017-01-06 22:40:23]
User104854 - Posts: 457
This may be a duplicate but the last one I sent said the website was not responding. Can my payment each month be taken out of my trading account? If so is there a fee for this? Are there any payment options that don't have transaction fees? I'd also like to setup auto renew so that it is automatically taken out each month. Please advise.

Thank you.
[2017-01-07 00:19:53]
Sierra Chart Engineering - Posts: 104368
Sierra Chart does not support any automatic billing whether directly or through a trading account.

The last payment we see you tried did not succeed. Could you try again.

The only payment option without a transaction fee is Dalpay which you can find here:
https://www.sierrachart.com/UserControlPanel.php?page=AddAccountCredit
Sierra Chart Support - Engineering Level

Your definitive source for support. Other responses are from users. Try to keep your questions brief and to the point. Be aware of support policy:
https://www.sierrachart.com/index.php?l=PostingInformation.php#GeneralInformation

For the most reliable, advanced, and zero cost futures order routing, *change* to the Teton service:
Sierra Chart Teton Futures Order Routing

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